Subway — Restaurant in Town of Hempstead

This is the worst Subway ever. I had two bad experiences here. The workers are very rude and don't accept Subway coupons.

The first time I went there, I was with my friend. My friend and I ordered two footlong sandwiches. The workers talked about us in another language and laughed while they made our sandwiches. Luckily for me, I knew exactly what the workers said. They spoke in Hindi. They said that my friend and I are elephants for ordering two footlongs and that we ate so much.

I confronted the workers and told them that I knew they were talking trash about us. They denied ever saying anything and told me that they were talking about something else. They started stuttering when I told them that I spoke the same language and I repeated exactly what they said about us. They continued to deny it and apologized if I heard something wrong. Then they asked us if we still want the sandwiches! We cancelled the order and went to an another subway.

The second time, I came here to use two coupons for two sandwiches. The worker told me that they don't accept coupons. I said ok, and started to cancel my order. He then told me that I can use a coupon for one sandwich, but not for two. He wanted to accept one coupon since he knew the sandwich he already prepared would be wasted. I said no and cancelled the order. Again, I went to another subway.

I would not recommend going to...

Buyer beware!!! I went to this subway and purchased a tuna sandwich for my client who is disabled. When she tasted it, she told me it didn’t taste good and it smelled funny. When I smelled it, I told her don’t eat anymore of it. I went back to the location and the manager Ann stared it was fresh and I can’t return the sandwich. She then continued taking other customers and then told me to taste the tuna. She gave my client tuna on a piece of cucumber and she said this one taste much better. But still Ann told us we can’t return the sandwich, she then began speaking to her staff in her language. I asked her what level of customer service was this. She continued to ignore me and my client. A gentleman came from the kitchen and he offered to make us a new sandwich. I put in a complaint and received a general email from a manager named Kevin saying “ I’m sorry you had a bad experience, we hope to continue serving you in the future🧐. I’m confused on many levels. I will be contacting corporate on Monday because Clearly no one is trained here. With the exception of Eddie who offered and made my client a new sandwich. I will never ever go here and I will inform my agency to not allow our...

The guy making the sandwich just assumes you want things on your sandwich that you didn't ask for and in my case it wad too late to fix it and I was in a hurry to get back to work. I asked for a little bit of oil on my sandwich and the guy just proceeds to add vinegar. When I asked why he was adding vinegar he said he assumed I wanted oil AND vinegar. When I said no he just laughed it off and said sorry. So I paid full price for a sandwich with something I did not want on it. I should have known that going to a subway inside a Wal-Mart was a bad idea...