Rita's Italian Ice & Frozen Custard — Restaurant in Town of Horseheads

Not much selection compared to other Rita's locations. The Italian ice was partially melted in the freezer and didn't look very appetizing, so we got soft serve frozen custard, which was just okay. Flavor choices were chocolate, vanilla, and strawberry. No regular frozen custard at all. The two high school girls working there were very "fake nice". One of them asked my daughter a question about what she wanted - I heard her say something but couldn't hear what she said. My daughter didn't hear her at all - she was standing in front of the humming soft serve machine and was speaking quietly. I told my daughter that the girl asked her something and, when I turned back to the girl, I caught her making a face at her coworker because we hadn't heard her and she had to repeat her question. Overall, not the experience you usually have at Rita's, will not go back to the Horseheads, NY location - selection is not great, product was below standard, and if I want a 16 yo teenager to roll her eyes because she thinks we're all just stupid, I can stop by any...

I've been a huge fan of Italian ice since my earliest childhood growing up in Queens. I moved upstate recently and discovered Rita's, and I'm so happy to say what while the flavour selection is far more limited than what I'm used to, the product is top quality, can't be beat.

Absolutely delicious ice, the custard is incredible, and the flavours they do offer are rich and satisfying.

The staff is funny, helpful, and friendly. The store is super clean, with limited seating, and there's ample parking.

Their prices are extremely reasonable, which is really nice in a time when everything's more expensive than it's ever been before and consumers are being gouged left and right from greedy companies. Rita's is an inexpensive way to treat yourself.

I'll...

Delicious!!

Frozen custard is an amazing treat- richer than ice cream and frozen yogurt.

Many flavors of Italian ice, which can also be combined with any custard you choose to create a 'Blendini', and you can also choose from a variety of toppings to go along with whatever you choose.

Misto Shakes are a combination of custard and Italian Ice, frozen drinks also available - the possibilities are endless!!

Easy access parking, indoor and outdoor seating, very clean and neat establishment.

Staff is generally very energetic and accommodating, and...