My girlfriend and myself, after having dinner at another establishment, decided to go to Don's Original for desert. After looking over the ice cream menu on the outside of the restaurant we went inside and ordered two banana splits. While we were enjoying our ice cream and they were very good, I was just about to finish and I was down to the last couple of spoonfuls and I found a piece of hard clear plastic in my mouth. I asks for the manager, who was Sarah, and I told her what had happened then Sarah and her coworker, who made our banana splits, went to the area/room where the ice cream machines are to see if they could find out where the piece of plastic may have come from but after inspecting that area the girls came back and I asks what they had found, Sarah said "They couldn't find anything that was broken or looked like the piece of plastic that I'd found and that I,Sarah, was sending a picture of the piece of plastic to her boss and it must have come from their supplier", but that was it no I'm sorry from Sarah about what had happened or I can give you your money back for the one banana split, but the girl who made our banana splits did apologize to us a couple of times and I told her it wasn't her fault and nothing else was said so we finished and left.

I wouldn't think that this would be common practice at a establishment such as Don's Original that has been in the Rochester area for years, decades. I'm sorry that this happened but I do not know if we'll be returning to Don's.