Macedon Hills Family Restaurant — Restaurant in Town of Macedon

Walked in to a mostly empty restaurant. Blonde waitress barks across the restaurant from behind the counter "be with you in a couple minutes". She walks over grabs menus, throws the menus on the worst table in the restaurant, literally right behind the entrance door podium, and walks away. We didn't even take a single step from the entrance.

No smile. No greeting. She didn't even offer to get beverages while we decide what to eat.

I didn't want the awful table next to the door, especially when most of the tables were empty, so my wife and I didn't sit down. We continued to stand at the entrance podium. After a few minutes, she looked up and barks across the restaurant "be right with you" as if we were new customers. Seriously.

As she walks over i said "is it possible to get a booth away from the door? So she makes an annoyed grunt, and walks us over to a dirty table and says" I gotta wipe this one off " as she walks away leaving my wife and I standing there at the booth. She then proceeds to serve other customers and tap away at the terminal.

After 3 or 4 more minutes she walks over, gave the table a barely wipe, and walks away again. So we sat down. After 5 minutes if waiting and not being acknowledged, and watching the coffee steward offer coffee refills to everyone in the restaurant (except us) and watching the angry blonde waitress walk into the back. We finally got up and left.

She obviously did not want to be at work today. And this is just plain terrible management.

A friendly greeting costs nothing. We were in the restaurant for over 10 minutes and our mere presence was never even acknowledged.

We drove 2 miles down the road to Yellow Mills Diner where we were instantly greeted by a friendly hostess, sat in a great booth, and had coffee and orange juice within 3 minutes, and delicious food in 10 minutes by a...

This has become one of our new favorite places until last night and that’s what kept me from giving 5 stars. Service has always been fast, friendly & accurate until this last visit. I’m not sure if our server was having a bad night or new but definitely in need of some extra training. Timing on meal arrival was off so we got our appetizer & entrees all at once- ok fine, no big deal. But then our orders were both missing the sauce to go with them, we asked for them but only received and then our waitress disappeared until she came over to ask if we needed a box for leftovers. We asked for the missing item and the check. She never asked how everything was or checked on refills. The table next to us seem to be having similar issues from what we could hear. Our server and the hostess seemed to spend most of the time we were there behind the counter complaining to each other about something instead of checking on tables. I hesitated to leave a review but had this been our first visit we wouldn’t have been back. Fortunately we’ve never encountered this issue before and hopefully won’t...

The food here is excellent every time. However you can get that lots of places. The reason that we have recently started driving 30 minutes to this place for breakfast most weekends is the waitress Kelly. I can say with absolute confidence she is the best waitress I’ve ever encountered. She’s is not only extremely kind and genuinely loves what she’s doing, but is by far the most attentive and skilled waitress I’ve seen. Going so far as to remember our names and orders, has our drink refills as we are sipping the last of our current ones and always making sure we are taken care of at every moment. All while doing the exact same thing for at least 5 full surrounding tables. Cleaning other empty ones and cashing people out, all without a genuine smile ever leaving her face. Kelly also shared things about her that make what she does even more inspiring and impressive. If you eat here, be sure to give Kelly (along with any of other waitresses/servers) the best tip you can. I can assure you that after several experiences she wholeheartedly...