Plum House Japanese Restaurant — Restaurant in Town of Monroe

First experience and last! This review is for serious sushi lovers only. Customer service was poor - I ordered the lunch special during lunch hours, and they were charging me full price until I brought up the lunch special pricing (something they should have been advertising/suggesting when I ordered). Nonetheless, I felt as though she tried to take financial advantage of the situation by charging me more and giving me less, knowing full well I asked for the lunch special in the first place.

Overall Sushi quality was poor - The rice flavor was wet, not sticky and virtually no seasoning. There was sesame seeds but no flavor. Just wet mushy rice. It seems like a lot of sushi, however the rolls are smaller in diameter - it's all about the optics. I let my miso soup sit for a minute to cool but saw this powder build up at the bottom? ( I have not seen that much before) There were four small pieces of tofu three small scallions and one green leaf in the miso soup - Stingy on the ingredients.

Bottom line, I was disappointed with my experience. I heard great reviews of this place for years and decided to try it today. Perhaps there isn't as much competition in the area, which is why people rave about this location.

I am a sushi enthusiast, so for me this was not my best sushi experience. BUT this probably would not be a bad place for someone who wants an introduction to sushi. But for a sushi lover, this would be equivalent to Grocery...

I used to park right by here all the time when V&J was still open, and I never really noticed Plum House. So much so that when my father told me where to go to join my family for dinner, I had no clue where he was talking about. It looks almost like it's closed from the outside; coming in, the place is oddly dark with a sushi bar in the back. It's the sort of place where if there's no staff by the entrance, go wait by the sushi bar to get seated. Although it took a bit for the waiter to come over and he wasn't overly attentive, he was serviceable. A little over half the tables were full so it wasn't that they were swamped. The food wasn't bad; it was just absolutely unremarkable. Miso soup was average. The gyoza we got for an appetizer weren't crisp enough and just okay tasting. I got the salmon teriyaki which was okay. The teriyaki wasn't that flavorful, and the fish didn't really stand out otherwise; it was a pretty bland dish. The vegetables on the side were decent though. Nobody else at the table was thrilled with their dishes either, but similarly no one hated the food. I don't think Plum House is a bad restaurant, but it isn't really worth the trip or the money. Perhaps the sushi is better? I probably won't be back to find out; head to...

If I could give 0 stars I would, but unfortunately I have to give at least 1. I used to order from here all the time, this was my go to sushi spot, until yesterday. I ordered sushi on Saturday for pick up. Got home ate majority of it and put the rest in the fridge to have at a later date. I started eating it yesterday until I noticed a dead cockroach embedded in one of the rolls. I called the restaurant to let them know what I discovered. They were completely unphased at what was being brought to their attention and asked if I wanted another order! YEAH, I'M GOOD, THANKS! They couldn't figure out how to refund my credit card so my husband had to go in person for a cash refund. He arrived to receive only a refund for the roll that had the roach ($12) and not the rest of the almost $50 spent that night. I honestly don't even care about the money, I mostly care about the causal nature in which they took this situation as if a roach in your food is not a big deal, which leads me to believe that they are infested with roaches and are therefore numb to their existence in their restaurant. Photo of the roach roll shown in the "photos" tab on the Google search. (Apologies for its...