Gino's Of Williston Park — Restaurant in Town of North Hempstead

Absolutely disgusted at the treatment my boyfriend and I received tonight.

We called in our order at 6:15pm for two pasta entrees, mozzarella sticks and garlic knots. We’re told that there were only 5 knots left - no worries it’s just us that’ll do just fine. When we called back 15 mins later to pay with our card over the phone, we were told that they didn’t have any more garlic knots - no biggie although when were you going to tell us this? - ordered cheesy garlic bread instead and was told it would be a few more minutes before we get the order. Cool.

Fast forward to 7:40pm (1.5 hours after we ordered), the food finally arrives and it’s ice cold. The mozzarella sticks don’t have any cheese in the middle and tasted like they were frozen. The rigatoni alla vodka had no vodka sauce and the garlic bread was missing.

Called back at 7:45pm and asked for them to send us the bread and vodka sauce. Finally received it at 8:10pm and the garlic bread has paper completely melted on top of it - couldn’t even pull it apart.

We decide to pay a visit since Gino’s is not even 0.1 miles down the road. Brought the garlic bread with us and told them what happened and that we were very upset. The older gentleman decided to berate us and ask why were saying our food was cold if the garlic bread was hot. Explained to him that the garlic bread was JUST delivered after it was forgotten and that we are completely unhappy that it’s now two hours after we ordered and it’s still not correct. He asks where the rest of the food was and why we didn’t bring it back all while LAUGHING in our faces.

I will never be back. This was completely unacceptable. It’s a Sunday, we know places are busy but the reaction wasn’t even apologetic. “What do you want me to do, say sorry because we were busy?” No sir. Just be sorry that you have customers that are upset and try and be sympathetic to them.

I would think twice before dining here. There are plenty of other pizza places in...

I gave my husband one of these "favorites" quizzes. I guess I had this coming: 🤣

• Favorite smell - Gino's Pizza of Williston Park • Last cry - When I ran out of Gino's pizza • Favorite food - Gino's pizza • Favorite Flowers - Basil on Gino's pizza • Favorite dog breed - Maltese, from Malta, located near Sicily, home of Gino's Pizza owner, Frank • Favorite foot wear - Diodora, perfect for kitchen of Gino's Pizza • Favorite ice cream - Gelato at Gino's Pizza • Shorts or jeans - Jeans, cuz it sounds closest to Gino's Pizza • What are you listening to right now - I Just Wanna Stop, by Gino Vannelli • Color of your eyes - Hazel, like the name of the waitress at Gino's Pizza • Favorite Holiday - Good Friday for Lenten specials at Gino's Pizza • Night owl or day person - Night Owl. Gino's is open till midnight every night of the week • Favorite day of the week - Saturday, for the calzone special at Gino's • Nickname - Gino, what else? • Favorite type of music - Disco! Always on the juke box at Gino's • Tattoos- A perfectly placed sausage from Gino's • Do you like to cook - No, that's reserved for Gino • Can you drive a manual shift - Only if the cupboard is bare, and I need to get to Gino's • Favorite color - Gino's marinara red • Do you like vegetables- Only on Gino's veggie pie • Do you work out - Yes! I walk to Gino's when I can't drive a stick shift vehicle • Do you wear glasses - Only to read Gino's menu • Favorite season- Duck season! For Gino's duck pizza • Ever broken a bone - Yes, the Osso Buco bone at Gino's Pizza • Favorite indulgence - Kale • Favorite place in the world...

Placed a delivery order for a margarita pie. The most unappealing pie was delivered - didn’t look like a margarita pie at all! I called Ginos and a man with terrible banter questioned if I knew what a margarita pie looked like, said there was no basil on the pie because they “skip it when too pricey in the market.” The cheese did not look like fresh mozzarella at all! Not even the prepackaged “wanna be” fresh mozzarella that you buy at supermarket! I decided to give it a chance and try it. Had one bite and not only was it the saggiest slice of pizza i’ve ever tried, the sauce is TERRIBLE! I decided to get out the comfort of my home - I ordered delivery bc I wanted to stay in on a rainy cold night - and drop the pie. The same guy asked me again if I knew what a margarita pie was...seriously?!?!?! Does he think he sales avant-garde French food and or that I come from another planet?! Terrible service and terrible pizza. I’d said worse I’ve ever had in NY! They also charged me almost $28 not $24 (+tax) as listed...