Burger King — Restaurant in Town of Onalaska

Honestly at this point I wouldn’t even give this Burger King one star… ordered food today. Wanted a original chicken sandwich with nothing else on it, the worker confirmed that I requested a plain chicken sandwich, and I asked 3 times for 2 bbq packets to make sure they wouldn’t forget and they repeated back 2 bbq packets, I said yes and also wanted a hot coffee. They had no coffee made but luckily they started the pot and it was ready by the time I finally got to the window. But alas they forgot my bbq (always check before pulling off) and then when I get to my fiancé for his break he opened up his sandwich to only be disappointed that they had put mayo and lettuce on it even though I had requested nothing to be on it and they even confirmed to make it plain.. then when he was getting his creamer and sugar for his coffee the creamer came out curdled in chunks … absolutely repulsive. To top it all off this store is not open the hours they say they are and it is constantly changing on when they open and close and randomly some times they are just completely closed. I’ve had to order ahead of time at the Onalaska location and pick up my food multiple times because the Holmen location wasn’t even open. I am so surprised this store has not shut down yet after so many years of just a...

Disappointed with my experience :( I ordered chicken fries and a cheeseburger in the drive thru. I waited over 10 minutes for my food, and then drove away and was super excited to eat it. After I was 5 mins away, I realized that they had given me the wrong food. I was irritated but understood, since mistakes happen. I drove back and went through the drive thru and told them that I had received the wrong food. I asked for a refund because I didn’t want to wait another 10 mins for my food and just wanted to go home. They said they couldn’t give me a refund, and that my food was ready. I then had to sit there and wait for another 5 minutes for my food. They ended up giving me a coupon from the local coupon book for a buy one get one whopper???? Not even a free burger coupon???? I got home and started to eat my cheeseburger and then realized they had given me a hamburger instead, and the food was cold. It took 45 minutes for me to get my chicken fries and burger and it wasn’t even...

When we walked in, the staff were in the middle of a shouting match. Shortly after, the woman who appeared to be the manager left. We also should have left at that point, but I didn't have much time left on my lunch hour so we stayed and ordered. Our food took like 15 minutes to come out. The up side to that was hot fries. They were good. The downside to everything is that I started getting nauseated about an hour after eating and puked an hour after that. My husband experienced other GI symptoms. Our daughter is fine, she had chicken nuggets. He and I each had burgers. The issue seems to be the burgers or whoever made them vs the nuggets. I started feeling better immediately after I puked, so I can't imagine it was anything else aside from my lunch. It is all I ate today. I can get around the dysfunctional employees, but not around puking or my husband's issues. That is just nasty. 10/10 do not recommend this experience to anyone. Will...