Went in tonight for dinner with some friends and their kids. Realized we only had 30 minutes before close so we were conscious of that and actually hurried with the kids. I'm not sure if it was my rainbow hat. The fact that we ordered 20 minutes before they closed the fact that it was night out in Holman. Or maybe the owner was just crabby. I've been in there four times in the last two months he has been friendly the first three times. Of course it wasn't right before closing time those other days. He was Not friendly from the second, I walked in to the second we walked out. Now if you're upset because of my hat, don't take my money. If you're upset because we are 20 Minutes before closing time then tell us we are out of hotdog and you're just about to close. If you're upset because there were kids that we brought then don't have high chairs and don't take our money. If you're upset because we left a piece of paper on the chair and the highchair over there then don't take my $30. If you're upset because you wanna Go Out and enjoy the night out in Holman then close early you clearly own the building you own the restaurant you have the opportunity to close it whenever you want. Do not be crabby with your customers don't walk away from them with your backs to them when they walk in to order don't shake your head at your son or your employee whichever it was don't avoid eye contact and don't shake your head after we leave because you have to wash some trays that we had two of them in that stack And if you don't wanna clean up after us don't own a business. We spent money in there. We expect some good customer service. I've had it in the past if you're not happy with any of those things don't do it say no say we're closing say anything, but don't be rude. Have your son or your Employee take the order if you're crabby. Either way look at what your Employee or son learned about customer service tonight. I think you should've been grateful that we bought the last year hotdogs before you closed so you didn't have to throw them away and waste them. I'm very disappointed and like I said, I've been there four times in the last two months so I clearly like Coney Island, but I won't be back because of this one experience ,that was...
Read moreI don't make nasty reviews ever! However, the man covered in tattoos should NOT be working any kind of customer service I can't believe someone so rude would be working here. It is my first time coming back to Wisconsin to visit family and all we wanted was to get some meals we ordered 3 number 2 meals. A gyro, an extra dog and chicken o's. We only recieved chicken o's, the gyro, and 2 of our meals. When we originally looked we thought the extra dog was only missing since we were dining in so got the dog but upon realization a whole number 2 meal was missing and when we brought it up the man was raising his voice and becoming extremely rude and unprofessional if they messed up at the register and didn't charge for it fine. WE ALL ORDERED SEPERATE so it shouldn't have been hard to follow. There is absolutely no need whatsoever to be down right nasty about it though horrible customer service. And this man wasn't only talking bad to us but I also witnessed nasty talk to a construction worker too that we exchanged glances with. This man should NOT be working...
Read more7 meals ordered, all ordered with EVERYTHING! 2 were missing items, one missing cheese, one meal missing mustard and onions (you can see the packets and cup of onions in the picture to remedy the mistake) We cant checkthe receipt because we dont get an itemized, only a paper with a grand total. Owner gets rude and confrontational with me because i mentioned its ridiculous i have to pay for something i already paid for, that they messed up on. Owner continues to argue with me after paying the dollar for cheese on the hotdogs we asked for. Absolute worst restaurant and ownership ive partonized and the food isnt very good. Dogs are thin and dry, theres very little chili on them. Our family wont be back, this is the worst experience ive ever had at a restaurant and ive been to restaurants all...
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