UNDERCOVER EGGPLANT CO. — Restaurant in Town of Oneonta

Went with friends who love this place but I was pretty disappointed overall. Ordered a salad first and took it to the house, it was pretty pricey but the ingredients looked fresh so I don't mind paying for quality. Not sure how I could be disappointed with a salad but it happened. Nothing on it was seasoned, tons of extra ingredients that wasn't on the menu that didn't really go together, dressing was bland. I honestly couldn't even really eat it, it felt like 2 different salads in one box, just eating the raw ingredients (I love mushrooms but don't enjoy just eating them raw or with ther other ingredients that were on the salad). Went back the next day to speak to someone about it because I really wanted to like the food since my friends spoke so highly of them. Spoke with the chef and she was receptive but a bit cold as if I offended her which wasn't my intention. Asked for suggestions on what to order and ended up picking a meatball sandwich since she said they made the meatballs in house. Got home and was surprised when I picked up the sandwich, it was completely soaked underneath. Meatballs were tough (overworked) and bland, marinara was flavorless, and it was served on untoasted sliced white bread which basically turned to a soggy mess. Hot foods + white bread= soggy. Then to top it off the sandwich was sitting on top of a pile of bland pasta salad adding even more moisture. Was a huge disappointment overall because they have such great reviews and the building was really clean and had a cool vibe to it. Great drink selection and unique menu but fell really, really short for me. if you must use white bread try toasting the bread so it doesn't get as soggy, or using a more substantial roll that will hold up to a hot food and maybe a sheet of deli paper between the...

I have NEVER left a negative review, and I am certainly someone who has frequented many establishments.

Our first encounter was ordering when we were told (at a sandwich place) that they were unable to make anything other than what was on the menu. (We have a 4 year old, I asked if they could just throw some turkey on two slices of bread) nope! Can’t do that, we were told everything is pre portioned (is this subway??).

We said ok whatever. That’s fine, ordered our food to dine in. AFTER we ordered and sat down, the staff came over to tell us we couldn’t NOT dine at the establishment and would have to take our food to go, because they were closing. We got there at 6:30, hours of operation are until 7pm. So, instead of a sit down meal, we had to eat in our car.

And, the WORSE part, the sandwiches were all awful!! My daughter got the meatball sandwich, the meat looked like dog food, I ordered the turkey special, I might as well have ordered lettuce and tomato on bread. Little to NO turkey on the sandwich (see attached pictures).

Also, the pasta salad was disgusting and bland. Literally tasted like cardboard.

Not to mention, they are very SERIOUS about their closing time. There were patrons IN the restaurant still finishing their meal, whom they walked over and KICKED OUT at 7pm! Oh, but offered ‘to go’ containers for them to finish their food elsewhere. Wow!!!

I have never witnessed such terrible service, with awful food, and to pay $15 for a sandwich with little to no meat?? Our bill was over $50 for 3 sandwiches and 3 drinks. I’ve had much better in NYC for cheaper. No thanks. I will...

First off, the employees are awesome! They are always friendly and willing to help.

The food is always fresh, I have always gotten the meatball sandwich and my wife always gets the Mrs eggplant.

I still peruse the menue even though we haven't changed after 10 years.

For some reason today we noticed this place has an abundance off eggplant for some reason. So we got an eggplant pizza too! ( we will save if fir dinner after our 5 hr ride home, it was awesome)

There is always a side of pasta salad (that's a meal in itself) to complement the meal,

A meal so large that you can share it, spit it or save it for lunch the next day.

There plenty of dessert and non mainstream drinks.

Why are still reading this review? Go and grab...