Been coming here for 8+ years and had a drink slapped out of my hand by the bouncer who wasn’t working the back door because I walked out to a group of 20 in the back who all were drinking and smoking thinking it was ok to step outside. No one was working the back door (when they should’ve) yet they yelled in my face telling me they told me this information when I hadn’t seen the person all night. And hadn’t talked to him since last year when I was in. On top of that I came around the front to talk to my friends who i knew from years prior who have always worked there just to meet the person who had just disrespected me and smacked my drink out of my hand just to double down and tell me to get out and that i was now wasn’t even allowed in the establishment when he knew that he was clearly in the wrong. The only purpose of me walking back in was to get a drink replacement for the drink that i had yet to even take a sip of that was unnecessarily and aggressively slapped out of my hand and drink it in the establishment that i now knew I was not allowed to step out back to the private area they had out back where people seemed to be hanging out with there drinks and smoking cigarettes outside at. I was not allowed back in and did not get my drink replaced. Quality places can only remain quality when they maintain their values. When they do not and they can try and big time someone who is a regular there and has spent tens of thousands of dollars there, what more can you feel but disrespected. A couple of the other bouncers insisted that if I came back in the next day that they would buy me drink, but after the way I was treated me and my friends called it a night after what had happened, clearly that wasn’t enough based off the way they ended our night early. After that we called it a night and all headed home. Completely disrespectful, inappropriate, and uncalled for situation that all started because a man who wasn’t doing his job working the back door like he should’ve, noticed late someone walking out of their establishment with a drink and decided instead of letting them known they couldn’t walk to the back area with a drink that it was ok to slap the drink out of my hand and big time me in front of all my friends. It’s one thing to do that and to know that you were wrong after the clear communication that I’ve let known, but it’s another thing to double down on your mistake and not even allow the person to go back in and get the drink replaced (which it would’ve been) and actually push the person out the door with force like I had done something wrong. The reaction of everyone else in the establishment that knew me made it clear that i was in the right, yet everything before and after that i dealt with was clearly wrong. Pathetic attitude and handling of a situation that was only brought about because a guy who wasn’t working his station handled it the wrong way. I’m appalled by the way the situation was handled, but to not allow me back in the establishment and to act like it was ok to treat me that way and that i would just simply come back the next day when my night was ruined in that instant was clearly just disrespectful and ignorant. I’ll go out of my way to only show up in this establishment when my friend leave me no other choice. Disgusting way to treat a almost 10 year...
Read moreNestled in the heart of the city, The Pearl Street Saloon is a delightful discovery for anyone seeking a blend of vibrant atmosphere, great drinks, and friendly service. My visit to this charming saloon was nothing short of exceptional.
As soon as I walked in, I was captivated by the unique character of the place. The decor strikes a perfect balance between rustic charm and modern chic, creating a welcoming vibe that’s both cozy and stylish. The eclectic mix of vintage and contemporary elements gives The Pearl Street Saloon a personality all its own.
The drink selection is a highlight. Whether you're a craft beer aficionado or a cocktail enthusiast, there's something for everyone. I was particularly impressed by their signature cocktails, each with a creative twist that showcased the skill of their bartenders. The drinks were not only delicious but also beautifully presented.
But it's not just the drinks that make The Pearl Street Saloon stand out; it's also the warm and engaging service. The staff are friendly and attentive, making sure that every guest feels at home. Their recommendations were spot on, adding to the overall enjoyment of the evening.
The live music and entertainment lineup is the cherry on top, providing the perfect backdrop for a fun night out. The energy of the place is infectious, making it a great spot to unwind with friends or make new ones.
In conclusion, The Pearl Street Saloon is a true gem that offers an experience that goes beyond just a night out. It’s a place where good drinks, great vibes, and friendly faces come together to create unforgettable memories. I can’t recommend it enough for anyone looking for a fantastic...
Read moreMy husband and I used to come here regularly before COVID. The service & food haven’t really been the same since last year. So we avoided going after leaving disappointed various times. However, since it’s been a year and the world is adjusting to the new “normal,” we chose it give it a chance for lunch 1x last month and today because our daughter loves the trains that go around above the booth area. Although our lunch was edible today, it took a long time, the same way it did in September. Even getting drinks (a Coke, an Oktoberfest beer, and a kids cup of water), took longer than we thought it would. There are A LOT of kids waiting/bussing the tables, which I think is part of the problem. Walking around/looking uncertain of themselves, no idea on how to go about serving patrons, let alone understanding what’s on tap… I also need to mention when we were brought to our booth, I noticed shortly after sitting down that our utensils were still slightly wet/with obvious drops but placed on napkins anyway. And when our food was about to come out, someone bussing the tables brought 2 small side plates to us but to my dismay, when I took one plate off the other, there was smeared hot sauce and ranch in between the plates. Sorry to say we can’t see ourselves going back as a family to the restaurant, even though we used to enjoy the food, the staff, and...
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