Thai Dishes — Restaurant in Town of Ossining

In terms of the food, I would give Thai Dishes 5 stars. The fact that we drive 25 mins each way to pick up food from them attests to such a rating! However, I have to downgrade a star because of their policy when it comes to mistakes they make with an order. Among other things, we had ordered a regular fried rice and a sriracha fried rice dish (which is delicious, BTW!), but they gave us two regular fried rice dishes. When I called about getting a refund/store credit, I was told that the only way this could happen was if I drove back with the incorrect dish. It seemed a tall order to insist that we make another round trip drive of nearly 1 hour because of their mistake. In our experience, when something like this happens, other restaurants have always given store credit or refunded the amount of the dish, even those close by, where it would actually be feasible to return the dish. I think the management at Thai Dishes really needs to reconsider their policy and do the right thing when the...

Very disappointed. I was very happy to find this little Thai restaurant very closed to me. It was consistently good a few times I ordered and quickly became my go to Thai restaurant. However, the quality of the food seemed to be declining lately. The Tom Kha soup did not have enough coconut milk in it. The curry puff skin is tough. The drunken noodle I ordered was inedible. It was a greasy, gooey mess when I opened it right away after I got home. There were no individual noodles in the container. The noodle had congealed together into globs of soft, mushy mess swimming in grease. It looks like the cook took the noodle straight out of the freezer and dump it into the wok and try to stir fry it. Very very very disappointed to see a restaurant I liked treated their food this way and decided it’s ok to serve. Price is outrageous for the...

Today, I was served much less Beef Panang Curry than usual. I asked the lady at the front about it, and she asked the kitchen and was told that is the usual amount (which I know is not true since I order this dish almost weekly). This item cost $19.95, so I am very much not pleased to be shorted on. Then, I was charged 3% service fee besides the expected 3% CC fee. I asked about it and was refunded the amount.. thank you. My beef Phos were both missing the bean sprouts that they ran out of it. It is understandable, and it happens, but I was not told when I picked up the order. I just noticed myself. Too bad, I like the place, I like the owner, I like that it is a small business, but something has been changing lately...