Cino's Hot Bagels — Restaurant in Town of Oyster Bay

We walked in and were immediately greeted with extreme attitude and disregard for customer service. I had asked if they had a certain cream cheese and got a nasty remark about not having that cream cheese. Than the people i was with ordered and also received ridiculous attitude. While making our bagels they burnt mine and had to redo it. The place was filled with smoke and smelled horrible. No apology for that either. Once our bagels were finished we ordered a couple iced coffees. While the woman grabbed us ice she literally and i mean literally threw the straws at us and 1 fell on the floor. She proceeded to giggle at the fact, not grab us another straw, and continue to grab ice. Then my friend ordered an iced coffee after me and received a dirty look and a nasty remark. This woman did not have a name tag but she has a pony tail and shaved sides. She was extremely rude and inconsiderate. This experience made me not want to come back to this joke of a deli. Keep in mind the place was a mess, the garbage was overflowing behind the counter, there were crumbs everywhere, and I don’t think a single employee was wearing gloves. Horrible experience if I could give 0 stars I would....

I recently visited Cino's Hot Bagels while out of town, and my experience exceeded all expectations. My uncle, who delivers for Uber Eats, mentioned that this place is the local favorite for bagels, and he was absolutely right!

From the moment I walked in, I was met with the warmest welcome. The lady at the counter was incredibly kind and patient as I struggled to decide what to order. She noticed my uncertainty and graciously offered suggestions that turned out to be perfect. I ended up purchasing two dozen bagels, each more delicious than the last, and treated myself to a bacon egg and cheese on an everything bagel. It was absolutely phenomenal!

The bagels are fresh, flavorful, and everything you could hope for. The service, however, is what truly sets Cino's Hot Bagels apart. The staff's attentiveness and kindness made my visit memorable. My only regret is not having cash on hand to leave a well-deserved tip, as tipping is not possible on the receipt. I am definitely planning to return, not only for the amazing bagels but also to properly thank the wonderful staff.

Cino's Hot Bagels is a gem, and I can't...

First off way over priced. Small portions and the drink machines are cleaned about once every 6 months which means caked on sour milk in the dispensers. They use tap water for the iced teas and lemonades. Kitchen was filthy, floors and refrigerator in the back we’re filthy. They freeze the left over bagels over night and would mix old tuna into the new tuna salad. It’s disgusting. The Owner is very high strung and agitated very often, could be lack of sleep or something else more personal but even at that you can’t take it out on you’re employees or customers. Anthony is very hot tempered and needs to realize he runs a small little deli that most of the town passes by anyway and isn’t a brain surgeon or building rockets for space x. Get a grip and stop using people to do work you’re...