Dunkin' — Restaurant in Town of Oyster Bay

This might be the worst Dunkin I have ever visited. Unfortunately, it is the only one in my neighborhood. There is always some issue. Whether it be the coffee or food not made correctly, or tasting horribly bad, or cups not being filled up more than half way... Most of the time orders are placed online and sometimes you get good service and other times you are treated like you are bothering them. The donuts or munchkins are rarely fresh, but this is sometimes a common problem with all Dunkin since they are usually not made on site anymore. For coffee, I suggest any other place in the area like McDonalds (which have their own issues, but never experienced a problem woth coffee), 7-11, Speedway (though not perfect, better than this Dunkin), and the local Southdown is an ideal replacement. For Donuts, the local Stop & Shop or 7-11 are your best options. Anything else can be made at the places above or your the local deli like East Norwich Deli or Harborside (these places also serve...

This has to be the worst Dunkin Donuts/ Baskin Robbins!! Not only do they never have what you want now the staff is super nasty on top of it. I went to get my son ice cream, he loves the Reese's layered sundae. The nasty girl tells me "I don't even know how to make that" she then proceeds to put hot fudge with no peanut butter sauce when I asked about the peanut butter sauce she said we don't have any (surprise, surprise) I then asked if she was going to tell me that? she said "umm umm". I said forget it which she responded in an incredibly nasty tone "then go to Carvel!" What! How do you hire such incompetent nasty people. I have complained about this location before but never gotten any response and it seems to just be getting worse. What a waste of time to even step foot in this location. Wish I could give no stars. Not to worry I went to Carvel and got my son his peanut...

I just went to Dunkin Donuts in Sagamore and the cashier refused to take back the bad coffee she made me. She said because of germs. I didn’t even leave the parking lot. I put it on the window. The supervisor took the coffee and tried to hand it back to me. I refused to take it. It wasn’t what I ordered. She put it on the door of my SUV and shut the window. They refused to refund me my four dollars. I’m thinking on calling the BBB. I really hope that management looks at the video to see what happened. It was within minutes that I tried to return that coffee. It wasn’t what I ordered. These worst experience I have had ever. I was...