Standard Italian eats, bacon-topped pizzas & other specialty pies stand out at this informal eatery.
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In oyster bay for 17 years and the service today was enough for me to never ever order from them again. I placed and order for delivery last week and received the wrong order. Placed an order for delivery today and provided delivery instructions and received a call from a number. I’m thinking it’s the delivery person but this person claims to be someone else wanting to make sure I received My order and telling me it was just left outside. Now why am I paying a tip for you to leave my order outside unattended. I called The store to find out who it was and whomever I spoke With did not care. I will NOT be ordering from here moving forward.
There have been mishaps with my food before but I’ve chalked it up to human error and continued to order from them, however, more times than not there has been issue. I have always tipped for my delivery and been perfectly nice as you should when speaking to people yet I can’t help but sense some type of issue to the point where I have wondered if my food has been messed with.
After this delivery debacle I had called the store to complain and whomever I was speaking to was so callous and just kept saying sorry I will talk to the driver and as I was still voicing my concerns, hung up on me.
This is my experience, and I cannot help but think this may be some type of prejudice. I’ve been nothing but nice even when things have been messed up and continued to try and support a local business.
Today is my last...
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First I’d like to begin by saying that this has been my go to pizzeria since 1974 (49 years) (back when the roller skating rink was where stop and shop is now, and it breaks my heart to have to say this place isn’t what it once was. The only reason for two stars rather than one, history…memories of the place and their once great food. Bought a chicken parm hero about a month ago. Terrible! Dry. Not enough sauce or cheese, soggy bread and dry chicken. Sicilian pie with sausage a few weeks ago. OMG. TERRIBLE! Raw dough. Unseasoned sauce tasted like simple crushed tomatoes out of can. No oregano or any other seasoning. Light on cheese and sausage. When I called and complained their reply was, “sorry to hear that but I bet you ate it all”. I had two over the counter slices today and they were great as always. My recommendation is to stick to the regular (Neapolitan) slice and go elsewhere for good Italian food. Sorry guys…….you did it to yourselves!
UPDATE: fast forward to August 2024. Getting worse! Ordered chicken Parmesan with linguine and marinara sauce. Al dente ( a little on the hard side, under cooked). Got dried out chicken breast pounded thin. Sauce that was sour. Very little cheese and mushy overcooked pasta((wouldn’t have made a difference, the place is finished. Let the help run the show and there you go…out ...
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The order took quite long. When we asked why, the guy walked away and the other one was concentrated talking on his cell phone and the other one talking to another about a business, meanwhile here we were waiting to find out why was taking too long our order.
The pizza was good. The chicken soup was thought to be like homemade but instead was can soup, salty as he'll, very, very bad. I had to take home and diluted with lots of water. It was very expensive to wasted.
The bread wasn't fresh and the butter was so scarce that we had to ask for more and it took a while for the waitress to bring it.
No one came to the table to ask if everything was ok until the last moment and because we requested a container to take home the leftovers.
The penne a la vodka was good, the bake zitti I believe was microwaved it and it was hard and no so good and the lasagna was so so.
Very overpriced, understandable because of the pandemic all increased but not to the exaggeration of overriding and business owners are abusing on the increased of everything.
I think that it should be a little more organized. Lots of people working there, which is very good but the dishes should be served with delicacy and more attention to the customers which are the ones that make possible for the business to prosper as well as the...
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