Subway — Restaurant in Town of Perinton

I will never return to this location again after the way I was treated! Went in for the first time and asked the woman if the bread was just baked recently as I always do in any sub shop I visit, just a prefrence of mine and she gave me a attitude along with a dirty look and told me no they bake them as soon as they open in the mornings so I explained that some subways are different thats why I ask and she then looked at her coworker and rolled her eyes. As she is in the middle of making my sub she stops to talk to her coworker about how a customer came in earlier and was upset with her about the way he was treated and about his sandwich, this went on for a good 5 min and left me standing there waiting for her to finish her conversation before asking me what else I wanted on it, once she was done making it and ringing it up on the register I asked her if she had a fork and knife I could have and she gave me a dirty look again and with a attitude said "A fork and knife? I said "yes, if I don't use them I end up wearing everything so it's just easier this way" she then said "This is a first, I've NEVER been asked for a fork and knife" after she has pushed my buttons now to the point of anger and embarrassment my response was "Well, to each their own" and she got snotty with me again and said "Yup to each their own" I could not believe this woman was so nasty nor should I ever have to explain why I'm asking for anything! This woman should not be working with the public and is very judgemental!! What I really wanted to say to her I didn't and just bit my tongue cause obviously I was the bigger person in the situation and seeing by her conversation with her coworker she has another customer very upset with her as well. They will never get another...

I really didn’t want to come on here and write this, but I feel like I have no other choice. Please read this carefully.

There is a female employee at this location who is, without exaggeration, the rudest person I have ever encountered in customer service. I’m generally very patient and understanding — I know people have off days — but based on other reviews I’ve seen, it appears this is a consistent issue with this particular employee.

When I walked in, she immediately said, “What do you want?” in a tone that was both rude and dismissive — as if it was a surprise that someone would enter a sandwich shop to order a sandwich. I did my best to remain polite and calm, but she made that incredibly difficult.

She slapped some cold chicken on the bread, tossed some cheese on top, sprayed teriyaki sauce over it, and threw it in the toaster. I also got chips and a drink — the chips were the only part of the meal that was even remotely acceptable. The soda was flat and warm, and the ice was sitting in an open bucket beside the machine. The sub itself was cold, unappetizing, and to be honest, I didn’t feel comfortable eating it for safety reasons.

I spent around $16, which feels like money completely wasted. Meanwhile, the employee couldn’t have cared less — she was visibly playing a game on her phone behind the counter as I stood there.

To be perfectly honest, I debated tossing the sandwich in the bathroom trash — that’s how bad the experience was. I chose not to, but I left deeply disappointed.

This location is truly unacceptable. If this employee isn’t addressed — or if she’s actually in charge — then good luck to this store. Not only will I never return to this location, but this experience has completely turned me off from...

Look, i don’t usually write bad reviews about places because i understand people have off days or whatever but this was absolutely diabolical. The food was fine, don’t get me wrong but the lady was so rude.

As soon as i walked in she asked what i wanted, normal so far, i asked for the pepperoni snack wrap things 2 orders of them and from there it went downhill. Right as she finished making them i let her know id be getting 2 subs as well, mind you there was not a point in this interaction where she had to stop and wait for something to be done cooking or whatever. As soon as i asked that she goes on about how i should have said that in the beginning and how now she has to do all of this other “crap.”

From there she was just slapping stuff on the subs and i heard her curse under her breath about the cheese. Like are you kidding me? She seemed to be heading out for the day right after i walked in but it takes 5 minutes so make my food, and i understand that can be frustrating when someone walks in last minute but also they don’t close for another 8 hours. If it was that big of a deal she could have gotten someone else. I work in retail and i get people can have a bad day or whatever but I would NEVER treat a customer this way. If i was rushing i would simply try to get my task done quickly, not take it out on...