Hungry Bear Restaurant — Restaurant in Town of Plattsburgh

Went there Sunday 6/4/23. Got to the restaurant around noon and sat at a table and waited for someone to come round and wipe our table. After around 10 minutes someone came round. The family in front of us left, two tables on either side of us left and a table behind us left. We got our menus and ordered our drinks, an appetizer and our food. We watched a man and woman come in and sit at a table on our left side and two men took the table in our right side, a family of three took the table kiddy corner to us, a group of three took a table a head of us and two older ladies took the table by the special board that a gentleman and his lady left. We placed our order first. We had fried mushrooms, my daughter had a chocolate chip pancake, my husband ordered a burger and I got the parfait special. We watched as the couple to our left received their breakfast tacos, the family in front be served their food, the men next to us receive their food, the family kiddy corner receive their food while we sat and waited. We finally received our meals around 1pm almost an hour after we sat down. My husband and I were discussing paying for our drinks and mushrooms and canceling our food order since we had waited so long. We then received our food, which again was a pancake, burger, and parfait, nothing complicated or warranting an hour. I firmly believe they forgot us. The two older ladies that came in around 30 minutes after we came were given their food right after we got ours. We won’t be going here again and believe we should’ve been given some kind of discount since we got to sit and watch 10 people who came in after us get their food before us and 2 people that around a hood while after us receive their food at the same time we finally...

I want to preface my review with a bit of context, if you'll bear (pun!) with me.

I have never been to New York before. I'd never even been to the East Coast. (Florida doesn't count.) But my husband is from Buffalo, and after a decade of saying we should visit sometime, we finally did.

... from a born and bred Pacific girl, y'all made me fall in love with your state.

I wish I had the space to write all the ways New Yorkers kept on surprising me with how friendly, jovial, and welcoming they are. But this is a review, and I have to keep it brief.

On my last day of my stay, after multiple hours of driving and exploring, we were tired. We were headed to Albany to fly home, and wanted something to keep us going through the rigors of an all-day travel plan. And y'all were perfect.

Just about every combination of breakfast food possible? You had. And lots of it. As well as a thousand ways of combining things, an entire board of available pie flavors, and never-ending coffee. Your hot chocolate was like getting a hug on the inside. And if you wanted lunch? Sandwiches, burgers, you name it - this place has it.

The portions were generous without being so enormous I'd get weighed down. Everything was cooked perfectly. The servers were swift and decidedly about their business, but without sacrificing warmth. If I could remember her name, I'd give our server a special shout-out for being understanding of my tired-traveller word-salad when she was taking our order.

The whole establishment is a warm, richly "homey" vibe, and I wish we could have stayed longer.

... that said? I'll be back. Y'all are the best.

Much love from Oregon. Keep being awesome,...

I'm disabled, in a power wheelchair, and this place... listed as handicap-accessible... was a destination for me during my visit to Plattsburgh. Getting in the door was the first problem: While there was a ramp up to the entrance, the threshold was a bit high and caused my chair to "jump" over it. Once inside, I noticed that it was very loud... like a subway platform at rush hour. In my 72 years I've been in a lot of diners and restaurants, and this was the loudest I've been in. It took quite a while to place my order after I was "seated" at a table I could roll up to. I noticed that the bathrooms were not accessible to my chair, the doors needed to be easy-open and at least 36" wide for ADA. I need to be able to turn around inside the bathroom. When the food arrived, it was good enough, and decent quantities. But, and something that turned me off, was that the meal was served on plastic plates, plastic bowls, plastic coffee cups. The utensils were at least metal. The only thing worse for me at any diner is to find them serving hot coffee in paper cups. Plastic chemicals can leech into hot foods. After my meal, it took a long time to get the staff's attention to get my check. I gave up on asking for an extra napkin, and took one from another table. I really wanted to like this place... I love stopping at diners and smaller restaurants like this. But I can't recommend the Hungry Bear. I visited Monday, July 16th,...