So after trying Angelina's at their new location for the first time. About a year and a haf ago I see that the consistency and quality of their product has gone downhill big time. The price has gone up for slices as well as pies. the slices are tiny two together doesn't even come close to what one traditional slice In ny is known for. It never seems to matter if you order ahead or you're just want a couple of slices The lines are long. They dont seem to have any sense of urgency.they need to work on their time management . I have brought anywhere from a group of 2 to 3 up to 9 people at a time From my classes on tuesday and thursdays evenings but nobody ever seems to be happy at this place Nobody says hello, how are you? I grew up in this pizza industry owning,and woking in pizza parlors for years,before owning And I think that this family is now taking advantage of people locally. Many times where the pizzas were completely burnt on the Bottom and when I mentioned something. They didn't seem to care, And acted like I had all the time in the world to wait to have another pizza Made AND no apology! even though I showed them the burnt bottom. Even after all of this ,time and time again when I go through the area and im hungry for pizza, I would stop. but I will not anymore.This place is truly taking advantage of people. I prefer to eat at a place where the family that run The business is happy doing what they're doing, and it shows in the quality of the food.this company no longer does. When one decides to spend their hard earn money to go out to eat You want to have an experience Eating something that they don't generally make it their home but treat themselves with their hard earned cash. it isnt happening here. They're not getting my...
Read moreI have always loved Angelinas. My boyfriend and I were regulars when we lived in glens falls and they were at the old location, we ordered probably once a week and had minimal issues. Have relocated to Hudson falls (unfortunately) and only order maybe once every few months since we can’t get delivery anymore. We have been getting the family sized chicken Caesar salad to share and have leftovers, normally it comes with about 2 grilled chicken breasts I would say that sit on top of the greens with fresh croutons. In the past it has been fresh and delicious! Love the dressing too, not sure if it is homemade but it does taste like it. Anyway, about a week or two ago we ordered the chicken Caesar again. Unfortunately there were maybe 5-7 little pieces of chicken in the bottom of the pan it comes in, that were as hard as a rock I couldn’t even tell if it was croutons or chicken. However, the 3-5 croutons it came with were soggy and disgusting. After so many awesome experiences it was really disappointing to spend money on this. As you can probably understand from the photos I really just felt like I should have gone to Hannaford and picked up a bag of lettuce for a fraction of the cost instead. I am a fairly advanced home cook so it sucks to order out and get something way below what I can do at home. I gave 3 stars in hopes that there was just a lousy cook that night since I have mostly had awesome experiences prior to this.. I hope this is looked into. Thanks for reading if you made it this far,...
Read moreI ordered from here at 8:30 Saturday night.. I was told 30 minutes, ok no problem. I got there 40 minutes later and the food wasn't yet done. I was told they were just finishing up a few things.. ok no problem. I took a seat in the restaurant and waited. You could hear all of the workers inappropriately talking crap about orders coming in before they close at 10pm and swearing in the back. They ignored calls coming in as well. Another 25 minutes went by and I went up to the counter to check when my order would be ready. The girl fumbled around in some bags behind her and said "oh this order has been ready.." ok.. so my food was sitting there getting cold and I was sitting there and my time was wasted. By the time I got back to the hotel to feed my hungry kids and husband the food was cold and soggy. I spent $60 something dollars plus a tip that I paid beforehand and it was a complete waste of money. All I got was a quiet "I'm sorry" like she didn't want the manager to hear and just wanted me to leave. Maybe you need to train your employees to actually pay attention to detail and how to treat customers like they are valued. If that was my pizza place I would have offered something for free for the inconvenience or offered to take money off of the bill. It sounds like once 8:30 hits in this place no one wants to work. Unreal. Do...
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