Schuylerville Pizza & Pasta — Restaurant in Town of Saratoga

The food is the only reason I’m not giving a 1 star rating. The TASTE of the food is good for the most part. But the service is absolutely terrible. The past 5 visits (at least) have been awful. Normally, I call in and go get it. It’s never ready which doesn’t bother me too much since I know they’re busy. But in my time waiting there, I always see customers complain about how there order was wrong. Then I get my food, don’t check it, and go home. When I get home, my order is wrong somehow. So tonight, I decided to go in to tell them my order face to face. I was told I would wait 15-20 minutes, ended up waiting 45 minutes in total. First thing to be laid on the counter in front of me is a chef salad without onions and Italian dressing -just as I ordered, it was correct. Next thing they laid on the counter was the small turkey sub -also correct as I had order. They ask what else I’m waiting for and I tell them Boneless Mild Wings with Ranch instead of Bleu Cheese. 5 minutes go by when another waitress asks me again. Again, I say Boneless Mild Wings with Ranch instead of Bleu Cheese. 5 more minutes and they lay my wings on the counter. I pull the box out of the brown bag just enough to sniff test that they are in fact mild. Yes! I go home and open the box. No! Since when did chicken tenders tossed in a tiny amount of sauce become ok to pass for wings? I order their boneless wings all the time. They are never giant tenders. I decide to deal with it because it’s essentially the same thing, right? I grab my “ranch container” only to open and realize that it was bleu cheese. Ok, so now I wanted to call and talk to the manager. I ask when they started using tenders as their boneless wings. He tells me “They’ve always been like that.” I said “No I get them every time and either I’ve been getting food that you don’t sell or you’ve changed it because they use to be small almost nugget like, now they are giant tenders.” He tells me “That’s how it’s always been.” He is literally arguing with me. So I drop it by saying “Ok well I just won’t order those anymore, but my past couple of times I’ve been there my orders have been wrong, and I get that you guys are busy but please slow down so that you get orders right.” He says nothing. I say “Hello?” He says “Is that all, what else?” So I say “Ok well the service is horrible and you guys have just lost a customer” and the manager HANGS UP without saying another word. Wow....

March 30th, 2022 AD. I grow weary in my travels, from the highest hills to the deepest chasms. My stomach pines for sustenance, anything to keep my feet going just a little further. And in the distance, there it is. Schuylerville Pizza and Pasta. Do my eyes deceive me? A mirage perhaps? With haste I rush to the doors, to be greeted by a short woman. A beacon of hope in my travels for nutrition. She informs me of the Wednesday special, spaghetti and meatballs for 5.99. And by god, it was true. The Coca Cola complimented the balls of meat like no other. I felt a surge of energy, a renewal of life. It made me question the fabrics of reality itself, and what it means to “eat food”. I have since ventured far from this place, but perchance I may return one day. I will never forget this place. Food simply doesn’t taste the same anymore. I will sing the highest praises of Schuylerville Pizza and Pasta, until my dying breath. To leave a “star rating” would do this injustice. How can you rate what is a priceless experience? Alas, if I was to do so, 5/5. 10/10. Thank you Schuylerville pizza and pasta, without you, I...

Much better local options cheaper.

Website stated prices are not what you are charged. Premium prices for food which ended up in garbage. No response to email, but understandable considering that when I called I was told that there were new owners and they could not access the website.

We were charged $70.50 for 2 orders of wings, 1 medium one topping pizza, and 1 medium 3 topping pizza , this was over $15 more than what their website advertised price. The wings were OK, but not great, the blue cheese dressing was runny and tasted watered down. The pizzas were meh at best. The crust honestly my dogs wouldn't even touch. The amount of toppings on the three topping pizza was not three times the amount of that of the one topping.

I understand that prices have gone up, and we need to support our local businesses but there also needs to be some reciprocation. I think it is fair to expect a decent meal for a premium price. I also think it is fair to expect places to honor the advertised prices on their website, or to advise customers upon placing orders that the prices...