9 Mile Coffee Co — Restaurant in Town of Schroon

9 Mile Coffee Co. is adorable. It is small with a large vibe about it. We ordered three drinks and a breakfast item. It was insanely busy and the baristas were running out of product. Two of our drinks were either a tea product or almond milk base. One of the coffees we ordered was with 1% milk. A barista approached us to let us know they had run out of 1% milk and asked what milk we would like instead. We let the barista know we would like almond due to not having the 1% milk on hand. Without hesitation the barista said “okay.” There was no interaction letting us know that almond milk was not an option. The drink was up and the barista handed us the drink stating it was made with whole milk. When questioned about it, the barista did not say anything and kept working due to the line of drinks forming. We would have paid the extra $1.00 for almond milk, that was not the issue. The issue is, when asked what kind of milk we would like due to not having 1% and stating almond milk would be the requested milk, there was no hesitation from the barista. Instead the drink was made with a milk that the individual could not drink and therefore thrown out. My suggestion is that in the future if a product is gone, do not ask an open ended question as to what milk or product would then be requested. Rephrase the question to “currently we are out of 1% milk, our other options are whole milk or for an additional fee we also have oat, almond or…” We were disappointed, however, would still recommend this coffee shop in the future as our first interaction the day before...

I generally don't like giving low stars, especially for an independent business, but hopefully this review will be constructive. I will add that I didn't eat here, so I can't comment on the food. I only ordered a latte to go. The café was busy, so I understand waiting in line to order, and then waiting for my drink. However, after ordering I waited more than 30min (45min) at the counter for my drink. I began seeing new people come and go. I tried to get the attention of a barista but it appeared as the staff wasn't making eye contact, yet chatting with their friends. I did ask the status, and was told they're working on it. I noticed a cup sitting on the counter for a while and eventually (well after the busy rush had ended) got someone's attention again and asked if the cup that had been sitting there was mine. It was. They said "oh we forgot" and turned around. It was no longer hot and forthed milk was deflated. The taste was fine, a little acidic, but that is popular at many cafes now. I understand things happen, but it doesn't take much to be nice, and apologize for oversight/ offer to remake it. The coffee is fine, not great, but not bad. The atmosphere is also fine, but with high ceilings is a little loud. As I said I didn't have any food so I can't comment on it. It did look decent though. I wouldn't go out of my way to come here again, but if I was in town, wasn't in a hurry and in need of a coffee I'd give it another shot. Hopefully that...

The coffee (or should I say || cold brew||) had a good taste, BUT but but... this is the first place I've ever asked for an iced coffee, emphasis on the word "coffee", and got a cold brew AND was charged $5 dollars for this cold brew when I ordered under the assumption I'd be charged $3 for an iced coffee. Hey, I wouldn't have even cared if I was charged $3.50 for the ice, but to completely change my order to "cold brew" because it's made "special" to be "cold". Not a good explanation. If someone orders an iced coffee, they should have coffee poured over ice. Not an entirely different thing AKA your "cold brew". This bothered me so greatly because I have never had as dumb of an experience as this. Compare your place to a Starbucks with me: if I walked in to a Starbucks and asked for an iced coffee, they wouldn't give me a cold brew and charge me for a cold brew, they would give me an iced coffee. Why is it reasonable for you to do so? Such a small complaint when you boil it down, and most likely a very small fix. Your business may be good in other aspects, but this is so dumb. Maybe put up a sign that says "Sorry, we don't serve regular iced coffee. If you want cold coffee, you have to order...