Dunkin' — Restaurant in Town of Sullivan

I literally used to come every day, and I can't justify it anymore. The rate of turnover, the apathetic employees, and the ridiculous skeletons are too much. Today, the straw broke the camel's back when I was once again charged for the cold foam that wasn't put on the cup. If this was a dab of whip cream, I wouldn't complain, but charging 70 cents for it and not getting it is infuriating. The food is sometimes cold and sometimes piping hot, zero consistency, and the iced coffees with sweetener are NEVER stirred. Simply put, if you're not served by someone who has been around for a while, then you can pretty much guarantee yourself a terrible experience. Please get your stuff together. I know once upon a time this was...

The best employees you could ask for in a franchise, Dunkin should be very grateful for the people who work here. They exhibit really good service, even when corporate policies interfere.

As far as the food goes it's a franchise you'll have the same anywhere in the world. It's the employees and atmosphere they project that makes this location stand out from the others.

Update 10months later! Still all true! A staple to other Dunkin's locations to try to follow, canastota,...

I come here every day, I have consistently good experiences with both products and staff. For the sake of you avid google review readers and because my life is incredibly boring, I will be writing an unbiased review everyday so you all never have to question what kind of service you will get there. Today I just got a caramel iced latte. It was a little on the sweeter side than it normally is, but I can't complain. Still very satisfied. See you...