Tim Hortons — Restaurant in Town of Tonawanda

I've read some of their reviews and I agree on majority of them they don't care how they serve your food they don't care how they acknowledge your complaint and when you call them they're so busy they tell you to wait for the manager to come that's like 3 hours after you don't order your food and had to mess up I've been ordering Tim Hortons for years and 1060 military road is the worst every time I order something that either not being picked up or something's not being properly made if I ask for a three splenders and three creams they give me a black coffee if I asked for something with cheese on it they don't put the cheese on it one time I didn't even get no meat on my sandwich so the delivery service for me is all right it's the service that they go inside the building to make the food is what's messing up the waters I said I wasn't going to order no food and 2025 from Tim Hortons but yet I did this morning and once again two sandwiches breakfast sandwiches totally burnt no cheese nothing on them and my coffee black when I asked for three trains and three sugars come on $15 is a lot of money when you you buy him breakfast food it only cost like $7 $8 if you go to the store but because of the delivery service you getting having to pay like five more dollars I'm very disgusted with Tim Hortons at 1060 military road somebody need to talk to whoever cooking that food over there or whoever's manager over there cuz they're not doing a good job I like my food delivered from Young Street and North Tonawanda every time I order from them they give me good quality food please do...

If it wasn't for one specific person that treats me and my family very well when we order at Tim's I would put a zero in the review, due to the fact that they cannot do the orders as it should. The quality has gone so low but because of this specific person we go at the same time everyday to make sure that we get her. So sad it used to be my favorite place. By the way the four stars on the service section it's not for anyone but that one person everybody else sucks and they're nasty considering that they can touch their hair play with their nails have the biggest hoops ever then touch money and then touch your food, can you say soap and water with me? Because I'm pretty sure that they cannot. They don't even know simple math like if you tell them two creams and two sugars in their mind it's four creams and zero sugars. You can tell that they take for granted the job that they have and that there is no love or passion behind with what they do. It is definitely not the same... I am done ranting......

I asked for a “bacon egg and cheese wrap with an orange juice and a hash brown” I was told there were no hash browns so I asked them to just remove it and I’d just take the oj and wrap. once I paid and drove off I took a bite of the wrap and found that it had chipotle sauce on it so I went back and explained what I ordered and what I got. I was asked to pull to the front while they made it. I waited at the front and when they brought the new wrap I checked it before pulling off and I was given a wrap with bacon, egg, swiss cheese (which is weird bc when i normally order this is has American cheese), and a hash brown (which I was told they...