They have undergone another name change. Their 3rd or 4th. Now it's Fu Lucky Kitchen. Another 7 years they don't have to pay taxes. I don't know if that's starting to make them smug, but I never pay the prices on their menu. It's always way more. Like last night. I bought a large sweet and sour chicken with white rice $10.95, 2 sesame chickens with pork fried rice $9.95 each. So including tax I should've paid $33.32. I was charged however $45.30. Whenever I have questioned the price difference (I have on more than one occasion), I'm always told they raise prices because delivery prices went up, or they haven't printed out correct priced menus recently (never mind the stacks of menus they have laying out, and put in the bags they send you out with). But besides being overpriced, which I guess they can get away with being the only Chinese place in this small town, their food is good. The last couple times the chicken batter has been REALLY crispy though, like almost rock hard crispy, but the chicken inside was still yummy. And the white rice? Well you can't go wrong with that. So if you can swallow getting ripped off, then you should like the food...
Read moreEgg roll tasted a bit off but other than that their food is good and the cookies are fun.
Their prices keep going up but the service keeps going down. We use to order from here once a month but even after placing an order 30 minutes early we waited over 40 minutes after getting there and paying. Its not worth the time. I could go to cortland or binghamton and back in less time for the same thing. It is also a bit hard to get an order right if you are calling, like they didnt understand what we were saying but now it seems like the call didnt matter at all bc you have to be their and pay first from reading other comments. Wonder if they have that rule bc people will walk out after waiting almost an hour, but if you have their money they wont. And it wasnt busy at all. There was only one other person waiting when arriving and they left with their food after maybe 30 minutes.
I would love for them to improve their customer service and communication
5/22/2023 Still has the same problems but the food has been good the past few times we...
Read moreWell, first and foremost, I spent $70 and only got 3 containers of food they gave for a large, sweet-and-sour chicken was 9 pieces of chicken and the rest of white rice. As they did. For the second large sweet and sour chithen, then the last container was supposed to be a large order of sesame chicken but it wasn't for one sesame chicken and 2 was only 18 pieces and oh the 5 dollar for 2 baby egg rolls. If that wasn't bad enough no one wanted to eat anything because it was absolutely disgusting! Oh almost forgot I placed my order and then once I went in to pick it up they said they had no white rice at all at 7pm on a Friday night then told me wait 45mins. I wouldn't recommend that anyone does business with them and don't waste your hard earned money there oh thay only take cash...
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