Unfortunately . My coffee was made wrong about 10 times in a row . When I was kind in my complaints and paid in full and tipped well in cash but with no time for a remake as I run 3 business . Thinking it was a new hire I kindly asked to speak with a manager : to which I was replied “ I am the owner; and I have made your order how you requested it “ I take espresso & milk . Yet my cup was always filled with a heinous amount of caramel syrup .

Again owning 3 business myself, my customer, happiness and requests are at the forefront of my business model. Without a happy customer - how can you run a business properly. I turned around a walked out . Realizing trying to communicate with an owner like this would lead me nowhere. So I simply stopped frequenting the business. I am now apprised that she has not been paying her employees properly. Their checks bounce, and she has not been withholding their taxes properly. She is currently being sued by many government entities and is committing tax fraud and defying ethical labor laws as well… just sad that an area business owner would choose to treat their employees and customers this way.