Mr Softee and Nathan's Famous Hot Dogs — Restaurant in Town of Yorktown

Absolutely the worst Nathan's experience. Was soo excited that Nathan's opened in town was eager to go. Finally decided to treat ourselves to our long loved hot dog nuggets, chili dogs, and fries. The nuggets were so bad my husband kept insisting I send them back. Coated in excessive amounts of batter that was crumbling apart and must have been fried in what could only have been dirty greasy oil as the nuggets were almost black in color. French fries which are supposed to be golden brown same thing came out dark dark brown laying in the container with all oil. My husband said that the chili and cheese on his hotdogs tasted far from any other Nathans hotdog hes ever had. He actually stated that the hotdogs at 711 up the road have better cheese.I simply dont understand how a chain restaurant can taste so different than other locations. My only regret other than going was not taking a picture to be able to explain how far from typical Nathan's quality our food was. I am not one to ever right google reviews but $35 on terrible food needs...

I was super excited about this place but ended up really disappointed - came with my family, sat down to eat at a filthy table, nothing was wiped down..they were all like that. I didn’t not feel like I was in a new establishment .. it just felt dirty. I understand that they’re busy and would like to give them some slack but that’s just a huge turn off for me. Maybe leave some wipes out if you don’t have staff to clean ? We ended up sitting down anyways because we had to eat, the garbage was toppling over and leaking milkshake all over the floor. $50 for hot dogs with my bun falling apart,fries, chicken fingers - not worth it. I will say the ice cream was good tho! I will go back for ice cream but will take it to go unless they clean their tables...

I had a very disappointing experience with this new Mr. Softee in Yorktown.

The customer service was terrible. The young staff on shift were very unfriendly and seemed annoyed when taking my order. The moment we walked in the young man waved his arms and was upset that we even walked in. It was 8:00 PM when we walked in and they close at 9:00 PM. The young man proceeded to look at his wrist watch and seemed annoyed . I felt like they couldn’t care less about providing a pleasant experience. I was really looking forward to enjoying a treat, but their attitude made the visit unenjoyable.

I won’t be returning...