I absolutely love this location. This location has made a regular out of me. I could probably count on my fingers the amount of times in the last 15 years that I've made the choice to go to Starbucks. Just not a big coffee person. But after moving to an area where internet is problematic, I kind of just had no choice but to go to Starbucks for work stuff. I went to a few locations in this town, it seems internet is just an issue in this city in general, something about hills and signals.
Of the surrounding Starbucks in the area, this one has decent wi-fi and the most comfortable seating for using a laptop, 3 single spots and then a table with multiple outlets. So not really a ton of seats for computer work but there is enough, only once did i have an issue finding an outlet, and it was packed that day. The location by Safeway has more seats but weaker signal.
The most important thing that really swung me on Starbucks was just the exceptional staff here. Everyone is just incredibly kind and friendly here and it rubs off on the customers. I see some of the regulars now that I've been coming for a few months, and its kind of like a little community in a way. People recognize each other and wave. Sometimes the staff will hello someone by name and you can see the joy in it. It's really nice to see.
Another way they really got me hooked here, recommendations! Since I'm not a big Starbucks person, I had no idea what to order. I like sweet, I cant stand tart or bitter. The staff has given recommendation after recommendation. I have about 6 drinks I love now. Today I was recommended a Pink Drink with 2 pumps of raspberry. Holy cow new favorite! So delicious, I added it to my favorites on the app so I don't forget lol I haven't been let down by any of my purchases here.
I did cheat on my favorite location by trying to order the same drink at another location, wont say where, but they absolutely did not listen at all to what i ordered lol I was like, this is what I get for not going to my favorite location!
Anywho, after coming here multiple times a week for the last few months, I kinda felt I owed it to your team to say something. They have really good vibes so I'm sure they know and are acknowledged for it, but just incase I wanted to be sure. Whoever runs this location, please go help the surrounding locations. And give your staff here something nice,...
Read moreUpdate: I wrote a bad review for this mistake but Starbucks owned up to their mistake and fixed the situation. Thank you for reaching out and making things right! I change my rating to 5 stars! 🤙🏾🙏🏾💙
Ladies, yall are hard workers! There is no doubt about that. Today yall dropped the ball with this one, I know this morning was super busy and there was a lot going on trust me I use to work at the concession stand in the HP Pavillion for the San Jose Sharks and I've done super busy grand openings for groceries stores. But no matter how busy it was I always made sure that the costumers order was right. My coffee didn't taste right, which I didn't mind because of how busy it was so I understand maybe they rushed to make it 🤷🏾♀️. But what upset me was the fact that I ordered a venti and they barely gave me any coffee! So I tell my son to go back in there and ask them if they can please fill the rest of the cup and he said the lady told him "that's how the drink is made!" Now when he told me that I was furious! Because I go there all the time and I order the same drink EVERY TIME! and NO! THAT'S NOT HOW IT'S MADE! I'll upload the photo but man I was so angry because I was humble enough to wait there for so long and be late to work just to barley have any coffee! I took two sips and the coffee was...
Read moreI really just wanted to pop on here to give a shout-out to an employee here named Jana. My brother is bipolar and had gone into an extreme manic state for the last week. It had been difficult for us to seek help to get him admitted in the ER as he wasn't destructive to himself and to others and no one would help us as he won't self admit. Jana went above and beyond and listened to her gut feeling that something was wrong with my brother just by their conversation and from my brother's demands. She saw that my brother had crossed the busy street and stayed in the middle of the street facing oncoming traffic and she called him back to the side and talked him through until the police officers showed up. Quite difficult is an understatement when it comes to people having manic episodes and Jana here is an angel and just extended her heart and kindness to another human she didn't know. I didn't know there were still people in this world who are still like her. Thank you Jana. We owe you so big. My brother was taken to the ER and is now being moved to a psychiatric facility which he needs. So thank you. We are grateful for you. I hope there are more people like you. My trust in humanity has...
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