Casdeluna Bar and Restaurant — Restaurant in Trenton

We order 10 empanadas and malta for the whole family, I am going to start with the service because for me it is the most important thing in a business, the girl taking our order was looking bothered and getting really confused with the notes, when only 1 person was talking to her and making the order, she didn’t even ask if we wanted to drink something, she just opened the window take our order and tell us that the order is supposed to be ready in 20 minutes, and close the window right away in our face, not even saying you are welcome to our thank you, now with the empanada, real bad, the dough is too thick and the filling, taste like nothing, need more seasoning, $4 for a small malta es too expensive, you can get the whole six pack for $6 and you get the big glass bottle. Im sorry but I don’t recommend this place if you want to eat authentic Venezuelan food. You guys need someone who likes to serve people, so can give a really good customer experience, and for the food, make sure the seasoning is enough, and the real venezuelan empanada should be thin, crispy outside and soft inside, I hope this review actually helps your business to have a...

Horrible service I called and a lady answered. I had to hang up and call from another phone because she couldn’t hear. After I made my order I was informed I had to pay $5 for delivery. When I asked why if I was only 7min away she said if I would’ve been closer it would be $3. I hopped in to google maps and told her I was only 6min away she asked if I wanted my order or not. So I asked if she heard me or not and she rudely asked again if I wanted my order. Initially I was going to pick the food but the fact that they have different rates for such a short distance and how rude she was being in just taking the order I refuse to attempt ordering...

Bad customer service I waited almost 2 hours for overpriced food and only 3 shrimp in a platter and tons of mayo in the arepa, the horchata had tons of cinnamon and in top of that she forgot to add my order, the ladies kept ignoring me and other customer in line who decided to leave after 20min of wait and nobody took his order the ladies kept taking phone orders and just ignore the other customer. In top of that you have to pay 10% if you pay with a card. Even though the owner came out and apologize for everything It was just a really bad experience with the service, the price...