Went to get a blizzard last night and Google said they were open until 10 pm. Got there a few minutes before 9 and looked at the menu for a couple minutes to decide what I wanted. When I moved 2 feet to my right to the window to order the girl inside rudely told me they close at 9 pm and she wouldn't serve me. I looked at my watch and it was 9:01. She could have easily told me they would be closing shortly when she saw me looking at the menu, but decided otherwise. Safe to say I'll be happy to patronize other local establishments that prioritize their customer satisfaction over saving an extra minute by not helping the last customer...
Read moreAt this particular store (the one in the photo), my chocolate soft serve was fine. However, my husband ordered a hot fudge sundae. He got the vanilla soft serve and some hot fudge. But no whipped cream or nuts. When approached about it, the young lady just shrugged her shoulders and offered to remake it. We've been to several DQs over the years, and this is the only one that HASN'T topped the hot fudge sundae with both nuts and whipped cream. Is this some cost-saving effort? After my eye surgery, we went to the DQs on Telegraph in Flat Rock, where his sundae was made the way it has...
Read moreThey can't seem to make up their mind of how much they wanna charge you for the same exact item. I have been going there for the last few years buying the same exact thing and they always charge me a different price for the same item everytime. I sure got ripped off today when they charged me way to much for the same item. I told her they have never charged me that much before just for the one item and she told me kind of rudely that they raised their prices. Well maybe they should change then prices on the menu too!!! Prices are a little too high in my opinion and staff...
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