Dan's Bagels Trophy Club — Restaurant in Trophy Club

My experience at Dan’s Bagels was unfortunately marred by a serious issue that reflects poorly on their service and respect for customers' dietary preferences.

Upon my first visit to Dan’s Bagels, I was excited to try their acclaimed bagels after a 45-minute journey. As a Muslim woman, I made it clear to the staff that I needed to avoid pork due to religious reasons. I specifically asked if the bagel I ordered contained any pork, and I was assured that it only contained turkey.

Regrettably, halfway through eating the bagel, I discovered that it actually contained bacon—a pork product. This discovery was not only shocking but deeply disappointing. It clearly demonstrated a disregard for my religious dietary restrictions and moral values.

Although the restaurant offered a refund after the incident, the damage had already been done to my trust and overall experience. As a result, I cannot recommend Dan’s Bagels to others who prioritize dietary considerations and respectful service.

Edit:

Hi Dan, I will go ahead and address your comments for clarity. Your staff was indeed notified of my dietary restrictions, which were actually mentioned three times while I was placing the order. (1) I never claimed that your food was halal nor was I expecting your establishment to serve halal food, simply asked for a pork free bagel recommendation; (2) ok; (3) ok; (4) I ordered the bagel that was recommended by your staff member and I reiterated "and it does not have pork correct" to which she answered "correct it's just turkey," to address it being on the menu, the reason I asked your staff member for recommendations was because I could not see the menu which was also communicated to her; (5) ok. Also, you say you found it "strange that you (I) had to eat HALF the Turkey Club to notice bacon," well that Dan is not factually correct. That sandwich was eaten by my grandma, and when I looked over and noticed the bacon I immediately got closer to the menu looked at it and noticed a period between the words "turkey" and "bacon" which is NOT visible from a distance. So I then went to the same staff member and asked "is the sandwich also turkey bacon?" and that is when she had the "oh crap" look on her face realizing she made a mistake and told me that there was no pork products in that bagel. Thank you for your...

I’ve put this off long enough, the original plan was to visit Dan’s Bagels two or three times before writing a review. I try to do this with my reviews as new businesses need a little time to work out the kinks in their products and their service.

My wife and I lived in Connecticut for two years. My first experience with bagels that did not come out of a plastic bag from the grocery store was when I found a place called Bagel King in Stamford CT. I was hooked on fresh bagels. I had the opportunity to work in NYC several days a month and found the New York City bagels were even better and I had a new addiction that required a trip to NYC.

After two years we moved back to Texas and I rationalized the lost of “real bagels” with the many other benefits of The Lone Star State. Years past but every time I was in NYC, bagels from a little hole in the wall shop were mandatory. I had many business associates over the years that learned I could be lured to a client meeting with the promise of bagels (and sushi).

Which brings me to Dan’s Bagels, I was there the second or third day the shop was open with very high hopes but lower expectations as I had always heard the secret to NYC Bagels was in the NYC water. First visit I was surprised by the staffs training in customer service. It’s hard to get a team of teenagers and young adults trained and working together so quickly. Dan’s was scoring big points before the first bite.

I picked up a bagel & lox sandwich and a few bagels to take home. Dan’s did not skimp on the lox, the red onions, tomatoes and capers we all above expectation. The bagel took me back to NYC, crunchy, chewy and covered in sesame seeds (top, bottom and sides) and the seeds didn’t all fall off at the first touch. So Dan’s had just done the IMPOSSIBLE they had one upped NYC bagels with magic to keep the seeds on the bagels!

I’ve lost count of the trips to Dan’s Bagels, but on the third or forth trip I decided to try the coffee. Once again Dan’s exceeded expectation. The best way I can sum up this review is to say on our last trip to NYC, I skipped the six block walk to the bagel shop because I could go to Dan’s Bagels...

FOOD INSTAGRAM: @northtx.gemz •••• 🍒 WHAT THEY’RE KNOWN FOR: sourdough bagels made by a couple who has moved down from Connecticut/New York area. Dan was selling bagels out of his house during the pandemic and it was a hit so he opened up his own shop! They are actually looking for someone to franchise with them because they have outgrown this location! 🍒 THE VIBE: grab & go bagels with some outdoor seating outside. I recommend going before 10am on a weekend because it gets very packed, lines out the door all the time. 🍒 PRICE: gifted 🤍 but last time I came here for 1 lox bagel, 1 regular bagel with cream cheese, 2 to-go bagels and it was less than $25! So cheap. 🍒 WOULD I COME BACK? Yes! Already have! •••• Overall Rating: 11/10 The story behind this bagel shop is just such a cute little story it’s hard not to love! The staff is super nice and they work SO fast for how much traffic they have. I’m a huge fan of their classic lox and nova lox bagels. They are huge portions I would recommending sharing half with someone else or save the other half for a snack for later but wow it’s filling! The sweet bagels are amazing. I’ve had the cinnamon sugar and blueberry pie bagels and WOW. The perfect sweet treat. I’ve been here with my mom and my friends and everyone is in love with the bagels and service here. Dan and Jennifer really know how to run their business and they are damn good at it too! The quality is always consistent and customer service is 10/10. Highly recommend trying these bagels out! Also, don’t be like me and read the sign on how to store these bagels if you take them home. Since they’re sourdough they ferment as time goes on (it takes 3 days to make these). So if you bring them home, freeze...