Little Caesars Pizza — Restaurant in Tucson

After a long day of swimming with the kids at the pool some simple Pizza sounded like a great Idea for dinner. So I ordered and paid on line so that I could have my son walk in and get it so I wouldn't have to get out the car in my bathing suite. We arrive and I park in front of the doors expecting for my son to be able to run in and out quickly. ( We were 5 mins past the pick up time) So I can see my son check the kiosk oven thing's and there was nothing in there. So he walks back to the car and I tell him to yell for someone cause there HAS to be someone in the store so he yells I can See it all from the car cause I'm parked 5 Feet away from the front door and no one answers him so he turns and shrugs his shoulders. So I walk in there In my Bathing suit Just in time to hear a female yell at my son VERY rudely "I said hold on" by this time it is close to 15 mins past our pick up time. So she with much attitude storms to the front and instead of handing the pizza to my son or myself slams it in the oven so we have to put in the code or whatever and get it out the other side. This would have been fine but I had ordered 2 pizza's and a crazy bread with the sauce. Before I could even tell her she storms back to the back causing us to have to holler for her and I know she can hear us because I can see her threw the cracks of the wall or whatever it is. and she pretends like she cant hear us so I yell again and nothing then again and nothing. So finally I screamed "EXCUSE ME" and she storms to the front and replies WHAT? I tell her we ordered another pizza and a crazy bread with the sauce she walks to the back slaps the first pizza she sees in a box and brings it to the front. It was the wrong pizza but by this time I was so over this Little Caesars and I will ever go back. I am pretty sure the workers are hiding in the back and doing some kind of drugs, Rude to my 13 year old son, and cant even get the order correct. And to top it all off we got home and the pizza dough on the bottom was COMPLETELY RAW! We threw it away and ordered Hungry Howies Now they...

I have been going to this location for 4 years and I hate to put one star because they've served me well up until tonight. I ALWAYS get the exact same thing: Italian cheese bread with extra cheese, extra seasoning, cooked not crispy. In the last two weeks I've eaten this more than usual because I've been craving it and the last 5 times there has been zero issue whatsoever but when I called too place my order tonight the manager that was there said that because there was no button for extra seasoning he could not do that, he absolutely refused. And then when I asked why this has been possible 5 times in two weeks he actually said he is going to have to write up all of those employees (which I feel so bad they have to work with this guy!) I told him I have no issue paying for it if he wanted to add on a sauce or something and sub it in (like anywhere else in the world can!) but he again refused and again stated that if there is no button for it they're not able to do it. And he continuously used the worst excuse possible in customer service - "it's what corporate says" ok so I understand it's a business and an extra sprinkle of seasoning over 4 years is MAYBE a shakers worth against your bottom line so I'm sorry about that but I really hope I hear back on this review because I want to know HOW DO I GET THE DAMN BUTTON ADDED so I can keep eating my meal the way it's always been? I asked how I get ahold of upper management when I was at the store and the young lady at the front went to the manager, told him I was there with that question and instead of coming to the front like a manager should he gave her some 800 number to give me which she did and I left. Add a freaking sub button Little Caesars, it's...

The WORST customer service ever!!!! I was at the grocery store and decided to place an order over the phone that I could pick up on the way home. When I called, the person that answered the phone clearly did not know how to professionally answer a phone. I had to repeat myself several times and she kept telling me just a sec not a please can I place you on hold for a moment, it's as if she did not know what she was doing while I was trying to order. She didn't offer to get someone else with more knowledge to help me and by the time I got there she still had not come back on the line. When I walked in there was nobody at the front counter so I waited for a few minutes, nobody came out and I actually had call out in order to get someone's attention. Then when someone finally came out from the back I didn't get a greeting or a smile, she didn't even look me in the face, she just kept her head down and said "what can I get you". Then for some reason she was unable to place my order and had to call someone from the back which took another few minutes. Not one single time did I get an apology for the inconvenience of having to wait. The only reason I put one star is because this system will not let me place my review without it. This Little Caesars location...