KFC — Restaurant in Tulare

6:00 p.m. 1/23/2024 Went to pick up my husband's order. It had been placed ten minutes prior to me getting to the restaurant. Stood at the counter for another six minutes until another customer came in and stood near me at the same counter. Stood there for another six minutes, Until a young lady finally walked up to the front to take orders. She took the man's order first. Even though I had been standing there well before him. She didn't even acknowledge me. Until she looked over and kind of smirked and attempted to hide her laugh. I'm assuming I looked a little upset that I had been standing there well before he was, and she acknowledged him and took his order. After he was done, she looked at me and asked what I wanted. I told her I wanted to speak to the manager. She said o k and kind of wandered off as the manager was approaching. The manager didn't really seem to care. As I was trying to explain what happened he narrowed his eyes as to say "I don't give a damn about this conversation" So I said screw it and left. I understand you're busy, but you should at least acknowledge people when they come in. The young lady was rude, she had to have seen me waiting there at the counter for a whole 6 mins before the other customer walked in. So to smirk and attempt to hide your apparent amusement at my frustration is unbelievably rude. I will be calling corporate, both the manager and young employee need more training. And I expect the manager to give a damn!!

And how on earth does it take well over 20 mins to put some chicken in a bucket?? I watched them put my order together, all they did was grab everything from their holding units and slap it into a bucket, put it in the bag and hand it to me. It should not have...

Waited 25 mins in the line just to order coleslaw dining room lobby closed so had to wait in the drive thru line the person didn’t even say I’m sorry were really short handed and that causing the wait time… I had keep saying hello hello hello anybodythere??? Finally she comes on and says I be with you in a minute several mins later I say hello are I open? We’re short handed then disappeared again!!! Finally she comes on and I say all I want is an order of coleslaw I have been waiting in line with 3 cars ahead of me and I have been waiting for 25 mins and it is 108• hot outside….. what the heck I drive up there is 5 people 3 guys 2 gals what are doing!!! So so sad nobody wants to work!!! Lazy lazy lazy just want there check and no work!!!! Shame on you all. Feel sorry for the manager or maybe they follow Manager example!!! Bad bad business. I guess they don’t need the money or customers maybe corporate might think...

The worst service of KFC I was already, the attendants did not know what I was asking, the manager told me that I was going to serve the dish I ordered, it was # 12 and I received another thing, on the other hand the chicken when I received it was Totally cold, and the very old fries full of fat, the culture of simply changing a plate for a new one, and throwing the food in the trash clearly shows that the employees really do not love what they do, I decided to call the manager and return What was left because it was impossible to eat, when I left the Kfc, an employee told me to go to Popeye's right in front of this Kfc, I travel through 36 states in the United States and I went to a many Kfc, and this was the worst of all, I lost my Almost 10 Dollars in that trash that would not even...