Disgusting. The most disgusting experience I've ever had at this McDonald's location. The inside? Filthy, smelly, awful bathrooms. But the service. Oh my lord it's so much worse. We ordered a CURBSIDE order. CURBSIDE!! And we waited, 50 minutes; from when we PLACED the order, DROVE to the location 20-25 minutes later, so we assumed it would be ready. Because it's FAST food. But no we waited 30 minutes MORE and then decided to go inside to see where the hell the food was because on the app it said it had been handed off to us. No the hell it wasn't. So I went inside; no one was at the counter. Fine, whatever, the drive thru was a little long sure sure fine. Then a lady came out, I said hello and asked about the food because we had been waiting for 50 minutes. She cut me off. Stopped my sentence while I was talking. Oh? Excuse me? Sorry ma'am I didn't know you had to focus so hard to clock back in after your break? Then I asked again. "Yeah we've been waiting for 50 minutes for our food since we ordered." She left to check, came back, and told me "oh we're just waiting on the fries." Pardon? Fry's are the reason we are waiting 50 EXTRA MINUTES FOR SOME FRYS?!?! I said oh ok and waited. Waited for 10 more minutes. Another lady came out asking about HER order. She was missing items. Then finally after about a whole hour later, we got our mediocre food that was sloppy wrapped and went home. All in all the shittiest experience at...
Read moreThe lady who was brought out our food was very rude. She didn't seem to want to work at all. She didn't bring us our full order, she rolled her eyes over being told that this wasn't our full order then she questioned us as she was still just standing there seeing that she didn't bring it all out, then she took our receipt so she could get the rest of our order but decided to send someone else out to bring us the rest of it. Our whole wait time here because of her was literally an hour and a half our food was already cold which is ridiculous. (Update: The lady manager is scary, crazy, rude and very loud. She was yelling at everyone and telling them to clean or no one will be going home and that they all need to think positive and smile more. Honestly I don't care if no one is smiling at me, I just want my order made right the first time; which wasn't made right at all again). When did they change things like no onions on the McDoubles, no middle bread on the big mac's, no big sliced onions on the quarter pounder with cheese, no mayonnaise or lettuce on the McChickens? I know none of the other locations in town haven't changed so what's...
Read moreThere's a whole list of things that went wrong with my experience at McDonald's today. The drink machine wasn't working right and the other one was out of order. It took forever to get our order in but when we finally did there was a beeping coming from behind the counter that was really loud and it seemed like nobody was paying attention to it. It stayed beeping for 15 to 20 minutes. It was louder than anything else in the room. We had to clean our own table that we wanted to sit at and when I asked for napkins they gave me three. The floors in the bathroom or awfully slippery. I was trying to use the urinal and my feet kept sliding out. Not to mention the homeless guy asleep in the corner. This whole experience was fairly terrible. one of the reasons we go to McDonald's is for the good drinks and they failed epically. I won't return. one of the customers asked two of the employees who appeared to be on break for help and they said you have to go to the front counter and wait in line. So help was bad the product was bad the cleanliness is bad. This...
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