McDonald's — Restaurant in Tulsa

Absolutely finished with this location. I'm so tired of bad service. So many are looking for work, get rid of the bad.

1115 AM, ordered Nugget Meal (lrg frie, lrg iced tea), and Spicy deluxe chicken sandwich with two Buffalo sauces.

The lady was horrible and rude. She stopped us and said they have no ice tea. It is how she said it thst bothered us. "we don't have tea what else do you want?" us "how long until it's ready?" her "we are out, what else?" us "I mean it takes a few minutes to make I can wait, any idea like how long youre out for?" her "I don't know, like tomorrow maybe, I think we don't have any, what else?"

I swear... Not her fault it's out, but be prepared for the questions and stop saying "what else" over and over trying to push us on to a new topic. It is on your menue and you are supposed to have it. You are paid to be there. I drove there to spend money specifically for the tea. We love the tea.

Second issue... Look at the side by side comparison of the sandwich that spoke to me and got me to choose them over Schlotzkys (big mistake SMH) and then look at what I got. Their picture shows a delicious quantity of toppings. 3 plump 🍅 slices, piled shredded lettuce, generous pepper sauce on both buns (top and bottom bun). My sandwich has 2 tiny 🍅 slices, an amount of shredded lettuce that one cannot even see from the side of the sandwich, and a dash of sauce on the top bun only.

Third issue... 3rd time coming here in the last 2 months and all 3 times you have shorted me on fries. My big issue is it almost seems like a training and intentional thing at this point. The fries are on the bottom of bag laying on side and look full. I pull them out and look at the picture. Feels like we are making up for inventory shortages and bottom line numbers for YoY pressures. I promise you, what you save in 🍟 shorting you loose much more by this review and loss of customers driving to your location.

I just want decent fast food service and food. Not asking for fine dining, sit down service, or wine pairing. However I am asking service and food that...

This will be a long one short story I will never go back here. To start off our disasterous drive-thru experience, the girl taking the order informs me that I cannot have what I'm ordering for my kid! Apparently this McDonald's doesn't do extra fries as a side in the kids meals. My child ALWAYS gets double fries instead of apples or gogurt, which still only adds up to about 20 fries. Okay, that's fine. Never been a problem before, but whatever. Then she has an attitude when Im paying. Move on to the next window. The young man giving me the food is clearly high. He hands me the happy meal and drinks, and tells me to have a nice night, and closes the window. I grab the receipt to check that I had paid for a 20 pc mcnugget and a small frie as well. When I finally get his attention he says "oh, the nuggets and fries are on their way." (Uh, didn't you just tell me bye, but you knew the rest of the order was being made, HUH?) Okay, so I wait, he finally gives me the rest, and again says have a good night, and closes the window . I sit there waiting to get his attention, AGAIN, because he didn't give me the 6 sauces I ordered. He notices me after a while and I asked for the sauces. He hands me 2, so before he leaves again, I put my hand right back out and asked for two more. I'm not going back to this location again. Girls w/ attitudes and dazed and confused boys, should not be running the drive-thru. I know they're young, but have some manners and maturady when...

So we love McDonald's, I know, I know it's "not healthy", and I agree somewhat. That being said we arrived, chose to eat inside, and experience the lovely kiosk. Well I tackled it because well that's what you do, and it works most of the time, however this time was a flop.. we took a number sat at our table only to wait until an employee came out and asked had we been taken care of. Ok, ok it happens we are not upset life continues. But wait there's more. They asked if we had received our drinks... Lol nope, I just paid because the kiosk apparently didn't take my payment either... (that's Suspect). So we were given our cups, then had to ask for lids, then had to ask for straws, then had to ask for napkin's and then salt, then the extra onions I had ordered on our burgers "because what's a burger without onions right). At this point I offered to just help them restock the condiments and drink area so they would not be so bothered with customers... They declined my offer... So while the food is " bad for you" it's still McDonald's and it's hard to mess up the manufactured food they offer, however this store gets a ten in their attempt. Now I'm not mad and in the end we enjoyed our meal and laughted about...