Really bad experience. I organized a family meet up here with their floor manager Logan. Leading up to the evening, I spoke to him several times to confirm the reservation and he personally confirmed it. When we arrived the hostess and the girl training with her had no idea what we were talking about, they didn’t have a table ready, we were told we’d all have to wait 90 - 120 minutes, and Logan wouldn’t even come up front to face us… Even when we demanded to speak to him, we were told the floor manager was busy. No apology, nothing. That should have been a sign to just move on, but we didn’t know where else to go … so we got on their reservation list, left our phone number and just kinda congregated outside. Logan would come out on the floor to work and every time I would walk in to speak with him, he would ignore me and walk away to the kitchen or the back quickly. We waited nearly two hours and the waitress seemed quite unhappy overall… just kinda bleh and snappy and had a downer energy. We order items off the menu, but several of the items we came there for, after seeing them on Yelp, were no longer on the menu. Half of our table got our drinks in a moral time frame… the other half got ours waaaaay too late after ordering. The food was bland… On Yelp everything looks exciting… in reality everything was just kinda flavorless, smaller in portion, and … very much like the food they serve in the hospital and military cafeterias… like, it’s not bad for a super discounted lunch, but not worth waiting two hours for… or making a reservation for, or inviting family to. I was super embarrassed I picked this place without trying it out first, but the reviews online look so good. Logan wouldn’t make eye contact with me out of shame… and when I finally caught him he told me he’s on his way to speak to our table… AND NEVER VISITED US… EVER. 😳. I obviously will not be revisiting this restaurant and really think Logan needs to be retrained… or go back to floor service than management. Just my humble...
Read moreChupacabra, is real, it exists, it is here. It is not folklore!
When I got home, I had to look into the Hal Smith operations. It is big. I didn’t know that they operate some of the top restaurants that I my wife and I have enjoyed. Charleston’s has always our top favorite in Broken Arrow. In OKC on the east shore of lake Hefner, Mama Roja and the Hefner Grill are fabulous! They are worth the drive! There are others that we didn’t like, but let’s stay focused on today’s visit to Pub W.
The Pub W menu is a very diverse offering. There is something to delight anyone, and a beverage to match. We were there mid-afternoon to avoid the crowd. The restaurant was fairly empty of patrons, but not for long. We were seated in a comfortable booth. Attractive furnishings throughout the restaurant. Friendly waitstaff.
The many delicious choices on the salad section, had my wife struggling. The exotic sounding Moroccan Salmon Salad was the winner. I don’t think she could have been happier. She loved it! It was a very attractive bowl and as described in the menu; a combination of herb marinated salmon, roasted bell peppers, mixed greens cucumber, grape tomatoes, balsamic-glaze, black pepper and bleu cheese. She rated it as one of the best salads she has had in Tulsa, in direct competition with her favorite salad at Charleston’s. We’ll be back!
Under promise and over deliver. That is a good way to do business and keep customers. The menu only offered a summary of the ingredients and promised nothing, but the name alone had connotations “Chupacabra!” It delivered! A perfect sandwich of spicy, tinga chicken, grilled jalapenos, grilled onions, Muenster cheese, spicy aioli, jalapeno toast. It had the flavor and it had the fire. All wrapped in perfect buttery, crisp toast! And then there was the fries. They were as good as the sandwich!
One of the best meals I have had in Tulsa and it was just a freaking sandwich and fries! Go figure!
Original review posted on Yelp, 11/16/2022 by...
Read moreI recently had the pleasure of dining at Pub W Restaurant in Tulsa, OK, and it was truly a remarkable experience. From the delicious food to the inviting atmosphere, Pub W left a lasting impression on me.
Let's start with the menu. Pub W offers a wide variety of options that cater to different tastes and dietary preferences. Whether you're a meat lover or a vegetarian, you'll find something to satisfy your cravings. The quality and freshness of the ingredients were evident in every dish I tried. The burgers were juicy, the salads were crisp, and the appetizers were flavorful. Moreover, they also had a range of craft beers and cocktails to complement the meal perfectly.
The service at Pub W was exceptional. The staff members were knowledgeable, friendly, and prompt. They went above and beyond to ensure that my dining experience was enjoyable, providing recommendations, and accommodating special requests. The attention to detail and warm demeanor of the staff truly made a difference.
Now, let's talk about the atmosphere. Pub W has a cozy and inviting ambiance that makes you feel welcome as soon as you step in the door. From rustic decor to comfortable seating, interior design creates a relaxing and enjoyable dining environment. Whether you're visiting with friends, family, or on a date, Pub W provides the perfect setting for any occasion.
One thing that stood out to me was the value for money. Despite offering high-quality food and excellent service, Pub W maintains reasonable prices, making it an accessible choice for a casual night out or a special celebration.
Overall, I highly recommend Pub W Restaurant to anyone looking for a memorable dining experience in Tulsa, OK. The combination of delectable food, attentive service, and cozy ambiance creates a winning formula that keeps me coming back for more. Whether you're a local or a visitor, make sure to add Pub W to your foodie itinerary. You won't be...
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