In a world where hospitality is thrown out the window. . .
My family, a group of 9 (including myself), was looking for a Korean restaurant to dine at, as all of us enjoy this type of cuisine. After thorough research, we discovered Seoul Bistro, and we decided to try it out. Upon our arrival, we told the waitress that there were 9 of us dining. We were met with an annoyed look by the waitress, who was probably in her 20s. There were not enough seats at the 2 tables we had to fit, so the waitress proceeded to grab a chair from another table, aggressively tossed the chair to our table, and walked away. We sat ourselves down and waited about 10 minutes just to get our menus (she was holding them the entire time). Not only that, when she finally gave us our menus, she didn’t have enough. She handed us 7 when there were 9 of us, AND there were more menus behind us. Ridiculous.
For the food, it couldn’t be more disappointing. 4 of us ordered the chicken plates, hoping to enjoy hot, quality chicken. And once we all took the first bites, our hearts dropped. We were met with cold, mediocre chicken. It was disappointing to say the least. On top of this, another catastrophe occurred. 2 of my family members ordered the squid and octopus plates. On the menus, it said that miso soup was included with these 2 menu items. My family members did not receive their miso soup, so one of them asked if the dishes came with it. The waitress told him no, and walked away. Confused, my family member grabbed a menu to check, and it did in fact say the squid and octopus plate came with miso soup. My family member showed the waitress, and she gave no apology, just said “ok” and brought a strange brown liquid that I suppose was “miso soup”. What kind of service is this?
After our meal, we went up to the front to pay for our meals separately. We were all upcharged tremendously! For the service and food we received, we should not have been charged as much as we did. The chicken plate was listed as $14.99, but I was charged $21.46? Explain that, will you.
In conclusion, this experience was terrible, and my family was devastated after leaving the restaurant. How foolish were we to think that we would receive good hospitality and quality, fresh food. No one wants to be met with cold stares and rolling eyes. This was our first experience here, and it was ruined.
Let’s be better,...
Read moreSay a prayer before eating here because you’ll need divine intervention for a good meal. Me and my family of nine came for an authentic Korean meal and we were met with a rude waitress and uninviting atmosphere. Upon arrival the waitress immediately looked annoyed and irritated.
We asked for seating and the 20 yr old female waitress with piercings in an insensitive shirt angrily moved the chairs and just pointed for us to sit as if we were animals. After seated we waited for 10mins for our menus just for the waitress to only provide 7 and said we had to share menus. She took our orders and drinks then proceeded to make a racially insensitive “joke” towards my ethnic heritage cousin. With the joke falling flat she had the audacity to appear offended.
She left and returned with our drinks, mixed up our drink orders even though it was 6 waters and 3 sodas…not that hard. Once our food finally came after a 30 minute wait we were regrettably met four cold soy chickens, one flavorless black bean noodle, two lackluster honey pork, one stir fried octopus disaster and a oily spineless and disgusting stir fried squid.
The stir fry’s were supposed to come with miso soup but she forgot and upon reminding the waitress she denied the soup for a side. I took it upon myself to grab a menu from the stack she lied about having and proved to her that they did in fact come with miso soup. She unapologetically confirmed the soup and brought two bowls of “mystery soup”.
After the stomach churning food and horrid service from a white racist 20yr old female in a culturally insensitive shirt towards step fathers such as my self. We went to pay the bill she then continued to upcharge each meal and by at least 5-10 dollars.
If you value your evening and your stomach do not come here. If you want cold food, chilling atmosphere and racist service this is the spot to go. May god have mercy on your soul if you choose...
Read moreA group of four of us dined here on 9/27/25, and the service we received was truly unacceptable.
From the start, the staff seemed completely unprepared. We were told the restaurant had run out of menus, and our party of four adults was forced to share a single menu.
Once we ordered, the basic service was a disaster. We were provided with only two small dishes of banchan for four people. Even worse, the server failed to provide us with small plates, utensils, or napkins. We had to request more banchan, and then specifically ask for the plates and silverware needed to actually eat our food. Having to repeatedly request basic dining essentials is a clear failure of service.
I've dined here many times before and have always had a good experience but it's clear that the level of customer care has seriously declined since my last visit. The staff seemed either overwhelmed or severely undertrained, indicating a failure of management to maintain a decent standard of service.
The food was great but I still left with a bitter taste in my mouth because of the poor service.
Given the many high-quality Korean options available in the Tulsa area these days, I can't recommend this establishment. I will be taking my business to an eatery that values...
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