La Michoacana — Restaurant in Tustin

The cashiers are rude, poorly trained, and seriously unprofessional. They spend their time visiting with friends, when they're not making horrible mistakes. We decided to get an order of the tostilocos, worst decision ever. It was basically soup, because the girl had put so much hot sauce and chamoy. We ended up throwing away more than half because it had no flavors other than the hot sauce and chamoy. I wouldn't mind paying those prices if it didn't taste so terrible and you didn't have to stand in line for a week to wait for the girls to stop gossiping. The mangoneada my mom got was okay, but definately over priced, and took about 20 minutes to recieve l, after waiting an initial 15 minutes to get someones attention. "Oh it's cuz I'm busy can you ask her" -one of the cashiers, talking to her friend, while working, offering her free stuff. The extra star i gave is because the popsicle i had was amazing, but i guess those are delivered.

I was excited when i saw this place was going to open, not anymore.

Verdict: Just go to the one in Santa Ana on Bristol, way better service, night and day difference in product, employees are always ready to helping even though they are...

I had ordered nachos without jalapeños for my daughter who always orders. I got home gave them to her and as soon as she started eating them she was spiced out as if they had accidentally put the jalapeños and removed them because the employee did ask me twice if I wanted jalapeños or not as if she had already put them by mistake so i called the store to see if I can refund them or exchange them and the older blonde lady who looks likes she’s in her mid 40’s who answered the phone was being EXTREMELY RUDE. She didn’t want refund us the money or exchange them because “they don’t do next day refunds” not to mention it was 3 minutes before closing which means she didn’t even give the option to go back tonight since they were “already closed” this is not the first time we’ve had an issue with her. She’s...

I ordered an esquite and paid $15 for it I know it's my fault for not asking price but I find it sad that their excuse for costing that much is things went up but they're are taking advantage of hard working people I know ingredients cost money but they're making lots of profit out of it but I just need to say it and I dislike that they don't have prices on the screen and you feel pressured in buying cause if you start asking prices they look at you in some type of way and plus not even in Newport Beach when you get a cone of ice cream at the pier does it cost you that ridiculous...