Subway — Restaurant in Tyler

I am a big fan of Subway, but this location is by far the worst Subway I have visited earlier today. The first problem was there was only “one” person working during lunch rush. Didn’t get her name but she wore glasses and has short blonde frizzy hair. She wasn’t a very sanitized person. She forgot to put on gloves several times. She scratched her head with a pair of gloves on and continued to handle a pizza without switching to a new pair of gloves. I proceeded to allow her to fix my sandwich (6 inch supreme meat sandwich) . Didn’t seem like she knew what came on it. I had to tell her every meat to put on my sandwich. After my sandwich was toasted, I let her get as far as putting onions, pickles, oregano, spinach and ranch and then walked away. The sandwich was unsanitary and sloppy. I refused to eat or pay for it, so I completely walked out. The meat area as well as veggies were not clean, nor looked fresh. Never again will I come here! This location should either be shaky down or hire...

Absolutely terrible. Been almost a year since I've eaten here. I placed my order online and went out of my way to go to this Subway today because the one closest to me is bad as well. I had high hopes but I was let down again. I ordered a TURKEY salad and not only did I get ham instead, there was also barely any lettuce or spinach. How do you order a salad and barely get any salad!!! I paid $10 for almost nothing and got the wrong meat! I also ordered a bottled soda and was given a cup. The bottle costs more! If y'all don't offer bottled soda, TAKE IT OFF THE MENU! There was NOONE around when I picked my order up and noone greeted me or said anything to me at all. Learn your freaking job, do it correctly and start taking pride in your work. I spent my hard earned money in there to not get everything I ordered AGAIN and they couldn't care less....

This positive review regards a Subway Manager in a (Wal-Mart) Subway located on Troup Highway, Tyler ,TX named Jacob. I purchased a sandwich there yesterday, and used my Debit Card to pay. I did not realize I had lost my card until I was in a store today, looked for my credit card in my billfold, and did find it. Of course I was horrified. Remembered I had gone to Subway as my last stop yesterday. Called and talked with Jacob, Mgr. After I talked with him and gave him identifying info on myself and card, he told me he had my card!! After going to Subway this afternoon, he asked for my ID, and gave me my Debit Card! I am so very appreciative you have such an honest, compassionate and reliable Manager. He certainly made my day!! Jacob is ‘one of the good...