I sat in line in my car for 45 min. for them to tell me they where out of food and closed when I seen the guy come out and put the cones behind the third car that was behind me 30 min Prior to that. So I thought I was going to be able to still order. Not the case I sat for another 15 mins or so waiting patiently to be helped. The women in front of me was able to complete her order just fine. But still not the case the guy told me we are out of food and they where closed I told him I had been sitting there for 45 min and they should had told us that we where not going to be able to order. At this point, due to how the drive thru is here, I was stuck, pinned in, waiting for the cars in front of me to get their food so I could exit. That guy told me to "jump the curb if you want to leave, or stay watch the...
Ā Ā Ā Read moreThis place was great 10 years ago. The wings are do it yourself now. They used to have spicy honey barbecue wings. Now? Uh... No. The biscuits are always terrible. We used to be able to trade for Apple pie. Now when I ask if we can trade biscuits. They say, "let me ask my manager." Then they say, "yes". Cool! I think. What great customer service. They never deliver anymore. I've worked all day. It's late. I Do MY JoB!!?? Why can't they do theirs? This KFC!... oh... lower case. kfc*!#. Just say no if you can't do it. I will understand. I'm not a passers-by. KFC! Get a manager in here. Get rid of all lull of your employee's at the Ukiah place. Start over. Please. This is a reserved response. Thank you for asking for my review! Feels good to get off my chest. Please don't lie to people. I've been mislead...
Ā Ā Ā Read moreI got to KFC at 8:15 thinking the lobby was open, I parked. The door was locked but the drive-thru was open, there were 10 cars in line, I got in line. When I got to the mic to order it was 8:45 and the young man said they were closed and what would I like to order, I asked for a $20 bucket he said they only had sandwiches left, I turned and counted the cars behind me there were 9. The young man said they couldnāt judge how many people would want to order - I told him how many were in line when I got there and how many were behind me. I asked why the 3 employees who came out to do garbage and recycling couldnāt have told us they were basically out of chicken. No answer. The website says they close at 9:30 it wasnāt 9 yet. This is horrible customer service. With that many vehicles in line, why couldnāt...
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