Subway — Restaurant in Union Grove

You are better off eating anywhere else than here. Subway isn't great food to begin with but this location takes it to the next level. The owner is obviously very cheap based on the lack of staff and directing employees to use the bare minimum of ingredients. I ordered a chicken and bacon wrap and they filled the brown warming tray less than half way with chicken. Then when it came to get toppings I asked for cucumbers and received a mere two slices. This was the same for the tomatoes. They skimp on every single topping and even the meat and cheese. Not to mention they have a no coupon policy and pay employees dirt. The employees are encouraged by the owner to ask for tips instead of him paying them more.

You would think with all this they could at least afford decent ingredients but that is not the case. The lettuce was brown like it was sitting out for days. I watched as they piled slimy spinach on top of another person's sandwich which is a tell tale sign that the spinach has gone bad. The banana peppers were pale and discolored. The tomatoes were soppy and lifeless. All their topping bins had no covers which let all the vegetables slowly rot. Service was extremely slow and staff were just going through the motions.

The wrap I received was the most unappetizing, disgusting excuse for food that it was better off in the trash. I could not even finish my wrap but I will say it did satiate my hunger because it made me lose...

My first experience at the Union Grove Subway was fantastic. I had never been to this Subway location before, but I'm sure I'll be back. I was a little surprised at other online reviews for this location because my experience was great.

We wanted to order a couple platters of miscellaneous sandwiches for 13 people. We called around 12:30 PM on Saturday to place the order and were told it would be about 45 minutes to get everything ready. We walked into the store around 1:10 PM to find that everything was ready for pickup. The inside of the store was clean and the staff was very friendly. We were very pleased to have such quick service over the lunch hour.

We ended up getting two custom sandwich platters and two topping trays that included onion, tomato, pickles, green peppers, jalapeños, etc. I regret not taking a picture of the topping trays because they were beautiful.

We ended up with plenty of food for the 13 of us and had many of the vegetables left over for use in a breakfast casserole the next morning too. Everything was delicious and fresh....

The drive-through was kind of cool, although the touch screen kiosk and food window were too tall for a sedan. You could order via touch screen and then choose to pay there or at the window. I chose to pay at the window because I was redeeming a coupon. I sat there as they prepared the sub (should have greeted me and told me it would be ready in a couple minutes instead of glancing at me a bunch of times) which took a couple minutes and the coupon almost expired (it has a five minute timer from when you click 'redeem'). When they opened the window, I was not greeted. They just told me the price they wanted me to pay and then I had to tell them about the coupon (coupons were not an option at the kiosk). I paid the amount due and received my 30 oz drink and 6" classic sub for $2.10.

Pros: Kiosk was nifty. I liked it. Sub tasted good. Speedy.

Cons: Kiosk too tall. Food window too tall. Service was poor. Soda tasted watered down. Soda had leakage on top before straw was inserted. I do not want a spill of any...