Cold Stone Creamery — Restaurant in Upland

I had a cold stone gift card, so I decided to pop by. It was my first and maybe last time. Ice cream was good, but the lady in the black hoodie almost seemed irritated at me. Not everyone is a regular at ordering. Overall, ice cream was good. The customer service just killed the experience. I'll stick to handles. I had the pumpkin flavor, and I asked for extra topping as well. Don't think I got It. But the ice...

I don't know why I even bothered to tip when I placed my order online. None of my mix ins were actually mixed in. No one said hello when I got there and I'm pretty sure I saw the girl roll her eyes after I made an attempt to get their attention when I walked up to the Uber eats pick up and no one acknowledged me. Check #67, 1/14/24 at 7:55pm. Attaching photo of giant chunk of cookie dough. Oh and they forgot my wife's...

Great and fast service! I used my bogo birthday offer to treat myself to the aquaman and sweet cream mix with fruit. That was a definite winner and writing about this actually makes me want to go back for more. With its mouth-watering, secullant hints of cake based aquaman style filling - im forseeing a visit tomorrow to be honest. Yum! Well thanks Yelp. Ive made myself hungry for more...