Wendy's — Restaurant in Upland

I give up n this place- 3 times they’ve messed up my order in the drive through. Today I ordered a Daves double and they gave me a chicken sandwich…I walked in and explained to the manager and he said he would make it right…gave me a bag and I went home. When I opened the foil from the sandwich- it was the same chicken sandwich!! This is the third time either an item I ordered wasn’t in the bag or they gave me the wrong item. What’s sad is Wendy’s has no one reading these reviews and trying to make things right or being apologetic. Sorry Wendy’s you lost a...

Ordered a bacon and cheese potato, no bacon. Told them we had a coupon for chicken nuggets, from their app... the girl scanned it, had to make a change to our order after they added 3 orders of nuggets to our order when we only ordered 1 then told us the coupon was invalid. Complained to the shift manager who simply put a second order of nuggets in our bag instead of refunding the cost. This is not the first time this has happened. We will not be visiting this location...

Screwed up my order, had to come back from home. Tried to call twice so I wouldn’t have to sit in the drive-thru again, no answer both times. Tried to go inside, door locked at 7:40pm, no answer or acknowledgement that I’m knocking. Sat through 7 cars in drive-thru, 20-30 minutes since I went through the first time, no apologies, no offer to replace cold food and melted frosty’s - I had to ask and was made to feel uncomfortable asking. Customer...