Wendy's — Restaurant in Upper Chichester Township

Used drive through and ordered two dinner items; Southwest salad and a single with cheese, and a baked potatoe with sour cream. After paying I had to wait over ten minutes before order was filled. No recognition or apology for extended wait time. When I got home... no napkins, no plastic wear, and no sour cream!

Update:

I returned today to give this Wendy's another try. Sad to say I had to take a star away from my prior rating.

As usual there were a few cars in line. What I didn't know was how long they had been waiting. Based upon my last experience I decided to time the process, so I glanced at my dash and noted the time, 7:55. A few minutes later the truck in front of me pulled out of line (not a good sign). At 8:11 I finally reached the speaker to place my order. However, it was 8:15 before someone actually asked for my order. Ten minutes later at 8:25 the car in front of me paid for their order at the first window and pulled up to the pick-up window. At 8:29 the car in front of me pulled away from the pick-up window. I was still back waiting at the first window to pay. So I pulled up to the pick-up without paying (my guess was, the payment widow must have closed while I waited in line). I was greated with a ”that will be $17.88". I replied, "I hope not, I only ordered a salad and a baked potatoe." Then she said, ” I'm sorry, we don't have any full salads left, would you like to change your order to a half salad?" At this point, thoroughly discussed, I said "sure".

At 8:30 I finally picked up my food, paid and drove away. And so ended my 35 minute ordering adventure.

Truthfully, my revised one star rating, is probably one...

This place has been getting worse and worse by the day Today we stopped for fries and frosty. Their ordering speaker has been broken for months and the guy trying to take the order didn’t seem to understand what I was saying ( he brings in anther worker to take my order) and I can hear them laughing ( which is very rude) and it took more than 20 minutes for us to get to the second window to pay and confirm the order then another maybe 10-15 minutes at the pick up window where a young lady comes and repeat the order to confirm and I say yes she cleans the window and went on preparing other orders while looking at us and making faces and laughing in a very rude way and then a young guy hands me the two frosty cups without saying a word and closes the window Another ( older guy who was sweeping at the time ) opens the window and ask what I was waiting for and I told him I am waiting on my fires and I need to speak to a manager and he claims that he is the manager and I explained to him that the lady was being very rude he apologized and said that she need to apologize but instead she brings my order and and calls me pitch I was very upset and I asked for a manager and a blonde hair lady comes to the window and ask what I needed so I told her that her employee just called me pitch in front of my daughters and instead of apologizing she tells me that I was giving her dirty looks and I even was giving the manager her self dirty looks I explained to her that her employee was laughing and making faces at me while waiting for my order so she goes like oh ok I will talk to her I have been a regular customer at this place since 2012 but...

The Wendy's located on Chichester Avenue Boothwyn is the worst .They are the slowest Wendy's I've ever been to. Consistently serve cold food. They make a lot of mistakes and how they go about correcting it is horrible the last time I was here after two times of handing my food back because of it being cold while waiting for another sandwich just to be handed my bag back with the hot food on top of everything just for me to remove it and realize that they did nothing to the cold food underneath but reserve it to me absolutely horrible I mean when they initially handed me the fries they weren't even lukewarm neither were the sandwiches so obviously they're just going to get colder while I'm waiting for another sandwich that was not ready while they pull me forward to keep their numbers and quota up my tip to them is to at least keep stuff under the heating lamps / warmer until the whole order is ready or don't serve it at all. A lot of their staff are just straight out rude or always come off as if they are in a bad mood I would rather be anywhere else but there. I will never go to this Wendy's again I've had it The best Wendy's I've experienced this end of Delaware county would have to be Ridley I've never had a bad experience at the...