Chipotle Mexican Grill — Restaurant in Upper Darby

Went yesterday because I was craving it. Should have left the food on the line. The meat was old, and the guy working there who has to be new barely wanted to put any meat in my bowl so I asked for more which was a total waste because I couldn’t even eat it. Asked for veggies he barely grabbed any simply Because it wasn’t much on the bar and he didn’t feel like refilling it. Should have indicated to me that it wasn’t fresh. The line grew longer and longer because not only was I not being served a good portion but others weren’t either so everyone would ask “could you put a little more” then have the nerve to wanna charge extra. The bowls he was preparing were extremely light and he know it. Got home to actually eat my food found out it was tasteless i picked over it simply because im pregnant and had not eaten at all but was unable to enjoy it I literally threw it in the garbage. Please get some other employees in there. I will never visit this location again….. i was upset but I reached out to chipotle office and got my meal reimbursed so I will try...

I’m a big Chipotle fan—I eat there every other day at least—but this is by far the worst Chipotle I’ve ever been to. Someone needs to let the staff know they can smile and be polite to customers. The ladies working at the front especially look like they don’t want to be there. This isn’t just a one-time thing either; I’ve gone often because it’s close to my workplace.

The portions are ridiculously small, and I’ve even seen other customers ask if what they were served was the correct amount. My interactions with the staff usually go like this: Me: Hi, how are you today? Them: What do you want?

On top of that, the fajita onions are so thick—are y’all planning to toss a whole onion in...

To have 4 people working on orders, STILL make them late, and have a group of 10 people waiting in the lobby surrounding the cash register is an amazing thing. My order was guaranteed out at 8:40. I got it a 9:02.

Asked to use the bathroom since my order was taking 4,000 years, and was angrily told I needed a receipt. I tell the cashier I didn't have a receipt since I made a MOBILE ORDER, and she makes the brilliant respondse saying "I don't care, you need a receipt" after going back and forth and given the wrong bathroom code, they finally unlock the door. See those pictures? That's what they were arguing to keep me out of.

-100/5 stars....