George's Water Ice — Restaurant in Upper Darby

Came in today because my son has been begging me to take him here. I ordered 2 hotdogs, a small water ice, small ice cream cup, 2 pizza pretzels. When I added it all up according to their displayed prices it came to 14.75. The guy told me 16 something. So I'm like okay, then he says "oh with tax it's 18 something". And refused me a receipt (I payed by card) Reallllly? I'm not trying to be a Karen, but that's false advertising and I will be filing a legal complaint with the attorney general for shady business practices. 6 cents on the dollar still doesn't add up to 18 something for what I ordered. I see I'm not the only one that has this issue. It's sad but I remember when George first opened. It was amazing when I was in high school. I suggest he gets people who actually want work in there not these people that lie about prices to put in their own tip and pocket your money 🙄 I added pictures of the prices, look at what I ordered and tell me if I'm wrong

Response to Owner response:

Lies! And I encourage you to look on the camera to see what I was served. My total came to 14.75 And my order WAS as FOLLOWS (according to YOUR displayed menu);

2 pizza pretzels $7 2 hotdogs $3 (he said he did not have hot sausage) so that's why I ordered the DOG. 1 small waterice 2.00 1 small cup ice cream 2.75

🚨 Which the total equals $14.75 🚨

He told me the total was 16.75 I questioned "did the prices go up?" He said no, even THOUGH they were different than what was displayed, but I did not make a big deal LIKE I CAN, because my child really has been begging for it. He then told me WITH TAX IT is 18 something. The total according to YOUR DISPLAYED MENU is OBVIOUSLY different than what you have in your POS system. Then even still, THE "folks" behind me were not charged tax. I know this because I know them and we all had plans to go there. Anyways, as far as receipts go, that is another lie, because I watched receipts coming out of the printer, but I was lied to, straight to my face. I notice When "different" people come in there, they are charged "different" prices. But that's okay, because I will not be back to be another victim of your business's shady price gouging for certain groups of people and I definitely am not coming back to argue with anybody about basic math and false advertising. I'm only 1 person so it will not hurt you anyway. Just stating...

This was hands down one of the worst customer service experiences I’ve ever had. We walked in for the first time genuinely excited to try most of their menu after hearing good things. That excitement was crushed immediately. The tall African guy behind the counter didn’t even acknowledge us no “hello,” no “welcome,” nothing. Just a cold, rude “What do you want?” like we were bothering him.

We politely said we needed a moment to look over the menu, and instead of giving us basic courtesy, he yelled out “Who’s ordering next?” like we didn’t exist. The disrespect was loud and clear. It felt hostile, unprofessional, and downright nasty. We were so uncomfortable we just turned around and walked out.

If this is how they treat new customers, I’d hate to see how they treat regulars. Absolutely disgusting attitude. I will never spend a dime here, and I’ll make sure everyone I know stays far away too. Respect goes a long way clearly, this place hasn’t...

The water ice here is always so good I cannot only get one I have to get one to put in the freezer and save for later. The service however is rather slow there is only two lines available and the guests sort of makeup the line as to who's next as they come in. I think it should be one way in and one way out so that the line is obvious and not causing concern for those who arrive and mistakenly stand in front of others. Do yourself a favor on hot days like these get you some George's water ice and...