McDonald's — Restaurant in Upper Gwynedd Township

They don’t even know their own menu. I asked for a BACON quarter pounder with cheese and I never get the bacon ever never ever… This is like the seventh time that I’ve ordered something and have not gotten my complete order. You still charge me the same amount you would charge me if you had given me what I asked for. the managers need to be replaced to people who actually care about working if you do not care about what people pay for and you do not care about your job then you should not be working there management needs to change. It’s all on the computer if you didn’t hear the order ask again I’m tired of this McDonald’s hiring incompetent children from North Penn high school, and the children are not even the problem it’s the management. They are just as bad. The goal working there should be providing quality service and actually caring about your ratings online. How embarrassing to run a business like this.

Management should be handling the food and over seeing all the orders make me sure that it’s correct how embarrassing is it when people spend so much money at your restaurant and they don’t even give you what you asked for. Most unprofessional place most unprofessional staff, horrible management going into 2023. You guys definitely need to change and start caring about all your stores and reading...

4 star for the food and service but a 3 star for the poor choice of floors when it rains outside. We took my grand daughter here for a chance to Roman around the play area as soon as I walked in it was so slippery. I thought it was just the normal mopping up after the rain water from outside but it wasn’t The entire franchise has the gray tile flooring which is super slippery and condensate during rain. I almost slipped during the entire time there walking after my grand daughter. They placed wet floor signs everywhere but the kids there don’t read or pay attention. Other than the hazardous floors, my grand daughter had a blast! Ordered food from the kiosk and grabbed a table number. They delivered the food really fresh and hot! The staff was very friendly. Cleanliness was great despite the hard effort of the staff mopping the entire time we were there which was about 1 hour. I love the fact that they have sanitary wipes all around for our convenience. Seatings are ample and spacious for large groups. Location is easy being on a main road of Valley Forge Rd. Although FYI, it’s a pain exiting the shopping center due to Harvey traffic all the time. Overall we enjoy coming here and it’s refreshing to finally get back to pre COVID...

Just ordered from Uber eats and they refused to refund my order because they just don’t refund orders anymore as I found out per Google.

My coffee was watered down when I specifically asked for no ice because this McDonald’s is not exactly close to me, and the only one open at this time of the morning. They couldn’t follow the basic direction and ruined my coffee. My breakfast sandwich was cold and hard. The English muffin on it tasted like it might’ve been from yesterday. I threw it away in the actual fear it might not be safe to eat. The fact my entire breakfast was ruined and I’m not even going to get compensated for it is wild. This isn’t the first time for this either. They are notorious for not following directions. I will not be giving this McDonald’s my business again. I’m not sure how you can be allowed to get away with preparing wrong and stale orders in the first place.

Forgot to mention this was for my mom for Mother’s Day. 82 years old biting down on a cold hard sandwich in sure set her day right off. But no worries I’m going to the one near me when it opens to get her a real breakfast sandwich and coffee. Some McDonalds actually...