Helen's Corner Bar & Restaurant — Restaurant in Upper Leacock Township

If I could give 0 stars, I would. By far this was the absolute worst experience of my life. As I was traveling in the area, and attended a local attraction FIELD OF SCREAMS with my closest friends, we decided to have a drink. Wanting to support local small businesses, we found ourselves at HELENS. My first impression was very chaotic yet welcoming.

The bartender greeted us, and that is when things started to really get interesting. Immediately after sitting at the bar, she noticed us-yet still did not acknowledge our arrival. As a bartender myself, I understand the hussle and bussle of a Friday night. Sporadically, the owner came up to us, and requested proof of identification, in which we willingly happily obliged.

Within a couple of minutes, we finally were deserving enough to be acknowledged to be served an alcoholic beverage. With a snarky attitude, body language and tone- I could feel tension.

I asked for a vodka and soda and a orange crush and made some small alterations. Again, knowing bartending is a business I am familiar with, I knew this request was not unreasonable.

The bartender, in which unfortunately I was not lucky enough to know her name, acted in a manner of confusion, frustration and as if..... we as customers ; were an inconvenience

We attempted to order 2 shots, and again, we had shown our ID to the OWNER- but after receiving our drinks, it seemed as though, it was watered down, or no alcohol at all. I only know this, and can say this with confidence because, again as a bartender the faces that were made with her and another employee are so similar to ones that i have made with customers. I can say this with confidence as our drinks physically tasted watered down and overall trash

Being in customer service is not for the weak, and regardless what shes going through, I chose to tip accordingly I gave her 35+ dollars as a tip, and walked out with pride.

I will use this experience as an example of what to never do with customers I ever face .....or interact if I am in a bartender...

Husband came in to play the pa skills machines. Was playing the dot game which is what makes it not gambling and machine was unplugged and rudely told to leave. If you want the people to gamble your machines then you should have a gambling license. What makes the machines legal is the "skills (dot game)" of the machine allowing you a second chance for your bet. Make sure you know your legality of your machines before you unlawfully remove someone from your permises. When it clearly says from the manufacturer that its a memory or recorded game so use of a phone would be recording the pattern which according to manufacturer is completely legal. Also, owner should have taken the time to hear the other side of the story of why it was being done this way instead of using poor customer service skills. How he became a owner is beyond me. Money doesn't buy all happiness. Proper authority has been notified...

Helen's has always been a dive bar, but this place has gone so downhill. My friend and I played the lottery machine, the bartender asked us if wanted wanted to cash out. I had won $37, what she gave me was $7. Then she ran away and would not serve us again. Their bartenders stealing from what they believe are "drunk customers". I remember everything and will not be stepping foot back in this place. It's always been a dive bar, but at least I could trust the old bartenders not to steal from me.

UPDATE: Not only will I never return but I do have confirmation your bartender stole from me. You are alone (the owner) are confirming my claim now. Do not come here unless you want to get ripped off by underpaid bartenders. I could only assume that's why they steal...