Wingstop — Restaurant in Urbana

Came in ordered wings half hot honey half street corn seasoning. Chicken wasn’t done at all. Ask for well done wasn’t even near 165 f temperature is supposed to be. I called and complained about it. The Indian lady act like she couldn’t hear me until I let her know that I would be contacting Public health to let them know that they’re serving undercooked chicken!!!!!!!!!!!!!!!!!!! I wouldn’t give this place any stars, but it wouldn’t let me post if I didn’t!! Extremely rude wouldn’t give me a reimbursement pretty much, try to force me To come in and get a whole New order!!! So me and my kids could really be sick from raw chicken with Half seasoning through on it! Never eat at this place look at the other reviews it will let you know if you want decent chicken go to the other location. It’s hit or miss sometimes as well. It’s really messed up because this town is taken away Great businesses life Rumberger that used to be in Savoy by Jupiter Their chicken was a hit, but unfortunately, they lost their business because people in the community was jealous of businesses like theirs!! If you want great chicken, cook at home get something off TikTok go to Windy City or tasty, but don’t go to Wingstop in Urbana. I repeat do not go to Wingstop and Urbana very rude Staff all of them.!!! With chicken that’s not done or the fries. Only thing you can get good is a soft drink out...

I'm not sure how they're still open because today is wings national day. I went inside to order my free wings they told me I had to order something I said that's fine I ordered me a sandwich . I told the guy several times that I want my free five wings with my sandwich and when I got home no wings. When I went back he tried telling me only thing I wanted was just a sandwich and that's not true that's actually a lie. Does the very first time I ever went to Wingstop and it will be the last time I ever go back. I tried to call Wingstop in Urbana the phone's not working even the one in Champaign doesn't work also what's the point I keeping a business place open whenever your phone is not even working . You shouldn't manipulate people saying well if you order this you'll get five free wings I never gotten that a little small cup of ranch and that's all I got never again so I went back and I got my money returned.

Our generation today don't really care about customer service most of the kids don't want to work or when they do work they don't care if they make you happy or not. I know back in the day whenever I was working in restaurants it's a customer wasn't happy I went and went way and beyond to help somebody give him a free drink or a free fry or even a free meal. The guy didn't even apologize he seemed like he didn't really...

Be careful. This place has undertrained employees. I witnessed several health code violations including hand face contact, drinks on the counter and an employee taking food from a customer that they had started eating back to the kitchen then sat on the table where food was being prepared to add more seasoning then handed back to the customer.

Ok that raised concern and I don't eat from places like this for a good reason. After the wife and kids at e their food they all became very ill and started vomiting later that night and had cramps bad. I didn't get sick because I didn't eat that garbage. Salamonila is a real danger with raw chicken touching cooked chicken from employees that are not washing their hands or preparing food properly.

This report is available at the local health department as I already filed a case for...