Jack in the Box — Restaurant in Vacaville

Not a good experience last Sunday. The new girl (I had not seen her before) got my order wrong, did not ask or put any dipping sauce for the Chicken Tenders, and gave us a bag with a hole in it where the napkins have fallen out. Then the heavy set guy wanted to charge me $.27 cents for a third dipping sauce after I was told they were all out of the buttermilk.

I went back again yesterday (Sunday) and ordered the same thing. There was a new girl taking the order behind the window. I asked her during the ordering process if I could have three buttermilk dipping sauces along with my chicken tenders. She said that was not a problem. At the window we got everything we ordered correctly. She even added four buttermilk dipping sauces to the bag with no mention of an additional $.27 per extra dipping sauce over quantity two. This was a much better experience than last Sunday. The new girl did a very job...

I am in the Airforce and just moved here from Lackland afb. I was in a giant moving truck with my family. Dinning hall was closed, and there was no way the Truck would fit in the drive through. So I had to park across the street from Jack n Box in the road which was the only place the truck could park without getting stuck in the parking lot or drive through lane. I called The jack n box phone number and a gentleman named Jonas picked up the phone. I explained the whole situation and he said he would bring the food out the doors after I ordered. I ordered through the Jack N box App for delivery and then a few minutes later, Jonas brought it out to me and my family. He was very nice and professional. I am very happy with your restaurant . I will have to order again. This review is for last night at...

0 STARS IF I CAN, STOPED HERE TO GET FOOD 1/16 2:50 AM. I PARKED MY TRUCK IN THE PARKING LOT BECAUSE IT WAS TO BIG TO ENTER THE DRIVE THROUGH. there was a nice lady in a car getting her Order I waved and asked her can you please let them know I will be placing a order after you due to me have a semi truck I can’t enter the drive through. She said no problem and she did just that and once she left his smile went upside down and said we can’t serve YOU !!! THE MANGER STRICTLY TOLD ME NO NO. I SAID WHY CANT I PLACE A ORDER, HE STATED YOU CANT WALK HERE YOU HAVE TO DRIVE, I EXPLAINED I HAVE A SEMI TRUCK AND I CANT ENTER A DRIVE THROUGH, HE DIDN’T CARE AT ALL AND SLAMMED THE WINDOW, WOREST PEOPLE EVER I CAN ASURE YOU. You wouldn’t have a job if it wasn’t for us semi drivers bring your product to you in...