Hacienda El Rancho Viejo — Restaurant in Vallejo

I’ve traveled to many places in Mexico and ate in a lot of hole-in-the-wall eateries (those usually have the best food) this place ranks right up there with some of the best. I’ve eaten here many times and never got a bum meal. I’ve made reservations for a birthday dinner on Saturday afternoon and know I won’t be disappointed. The location is in a seedy industrial area. The parking can be tight and the building could use fixing up. BUT I don’t go there for anything else other than the food, which never disappoints. Don’t be put off by it’s appearance, go for the food, you won’t be disappointed. The service is good and the waitstaff is attentive. If a plate came out within 2 minutes, then I’d suspect a microwave was used to heat up my food. Not here, it’s always fresh. The best part is that they usually serve handmade...

The food is good. But the service is terrible, no friendly smiles, the take forever to help you, plus once you have your food you need to tag them down to get help. They don't come by to check on the table. Unless it's someone they know they are on top of that table. I have been in customer service since I was 16 years old, in restaurant, office, retail, etc you name it. I know what customer service should be. I have given them several opportunities to see if it gets better but the same, they are in the kitchen on their phones, talking with each other and forget their tables. Then people complain why they don't get a tip or about how...

Me my wife and our friend alberto went to do karioki and our friend alberto took the show cuz he's a dj , he knows all the songs and people that we did not know were asking him to sing for them it was fun ! But you can buy your own karioki machine and we only drank a lot of beer ! I guess the staff kept on giving us drink ! We paid for it and we gave them a show! We spent over 100 dollars on beer !not...