Burger King — Restaurant in Valley City

Donnie from Montana was the best. Virginia was a morning manager. She was rude, and she eavesdropped in on our conversation with her employee; then commented with a customer saying, "Well, people should check the weather before they leave their house." How dare she pass judgement on a customer, when they are there to eat food at her store, and should be treated with good customer service. We got stranded in Valley city N.Dakota, they closed the highway unexpectedly, and I had to sleep in my Jeep over night. Not her fault, but you should be empathetic. Not have some kind if grandiose attitude. You're just a fast food store manager, not Trump's V.P...

Horrible service. I understand being short staffed at times and being busy. Went to the drive thru, and ordered a shake. I was in no rush. Got to the window. The worker was standing by the register, messing with his shirt and pants and having his hand down his pants. He never washed his hands. My milkshake had been sitting out on the counter the whole time, and was complete liquid. Had to go back around and go through the drive thru again. Had to pay for another shake. There was 4 or 5 people working. The only person that was working hard was the person cooking. The service here is usually good. But It was Horrible and honestly...

I placed an order through my BK app, then drove to the drive-through speaker. I told them I placed an order through the app, and they asked me what my name was and told me to drive up. I ordered a whopper and medium onion rings, and they had the food ready within 2 minutes. I only had a 2 minute drive home, but when I went to eat it, the whopper was on the cold side. I'm not sure if they could have done anything better on their end, so I still give em 5 stars. Polite, fast, and tasty. Have a great day,...