Cozumel Independence — Restaurant in Independence

I've been coming to this location for 6 years, initially on lunch break with corporate coworkers and now with my husband and children. July 21st 2023 was the worst service and food I had ever received.

During my visit, my server did not tell me his name. He did not greet me. He did not make eye contact with either of the two of us while ordering.

My husband was served expired imitation crab in his seafood entrée, which was either an enchilada or burrito. He stopped eating it shortly after pulling the imitation crab from the tortilla, of which I took a bite (to see if it was just a flavor issue).

It was NOT, the fish was very obviously bad and both smelled and looked so. We loved this restaurant, so we did not complain and instead did not finish the dish, paid our tab, tipped, and went about our evening disappointed and unsatisfied.

The next day, my husband who had only eaten lightly the previous day began exhibiting signs of food poisoning - vomiting and diarrhea.

I called at 12pm on 07/22/2023 to explain they were serving expired fish. The male staff who answered the phone was dismissive of me and told me to "call back Monday" in the middle of explaining they were serving seafood that was making individuals sick. He did not take my name, my number, or even address the issue at hand.

This is discouraging, and alarming considering other patrons eating seafood dishes could also become dangerously ill.

I will not be returning to this restaurant, which was my go-to the last half-decade, for several months and will be reaching out to the health inspector of Independence to document this occurrence.

BE SAFE! SPEAK UP! It's not...

This is a dramatic love story with this restaurant

One day me and my partner and I were looking for OUR mexican place. We found it, and oh my god, their tacos and cheese dip. This is heaven. At last, i was stuffed and rolled out like the girl who ate bubblegum at the Willy wonka factory. Then the most disturbing thing happened...i forgot where it was and the name (my fault never wrote it down). I spent the next 6 or so months searching for my one and only. Unfortunately, i did not for the longest time, and i was desperate. I was throwing myself at every mexican restaurant i could find. Tasting the tacos, their cheese sauce, their tamales and etc. Then today, thank god my boyfriend had an appt in independence. I craved mexican after not having it for a month... AND BAMM I look on google, and there it is... Cozumel in independence ohio. I didn't know it at first, but it was my long-lost love! How excited i was to find that this was it, the very best forever favorite mexican restaurant. Thus, this concludes the dramatic love story between a star-struck girl and her taco and tamale providing love.

Warning for the next customers DONT LOSE THIS RESTAURANTS NAME, YOU WILL SPEND ETERNITY TRYING TO...

This place is horrible the servers are good the host was rude and nasty it was me and 3 other people we all got food the steak feattita and the chicken burrito And 2 toco and enchiladas platter fist of all the steak was burnt and the chicken was fine the beef enchiladas made me and my sister sick i called because my server was all over the place couldn’t get his attention and i payed 70 dollars for my meal and i called them to tell them They said there meat for the enchiladas were pre-cooked and all they did was boil the meat my sisters meat was white and mine was pink my dogs wouldn’t even eat the food when I brought it home and they said the only way i would get my money back is if i come in today and speak to the owner and bring a doctors note! A doctors note for what so when i went to go in the owner wasnt even there and i don’t even live in this area so yea gross food and horrible coustumer service it i could leave no stars i would they said they weren’t going to do anything because i was the only one that whole...